Project Manager

Exxat, LLC.; United States; Remote; USD 90,000 - 120,000; Full time

Job summary

Exxat, LLC. seeks an experienced Project Manager to join the Customer Experience function and lead initiatives that drive awareness, engagement, and adoption of our education management platform.

You will collaborate with Product Management, Sales, Marketing, and Customer Success to ensure solutions meet market needs and deliver exceptional value. The role emphasizes content development, webinars, cross-functional project planning, and industry engagement to strengthen credibility within the

Qualifications

• Graduatedegree in Health Sciences, Marketing, Business, or a related field (MBA oradvanced degree preferred).
• 5+ years of experience in content development, education, or product marketing, ideally within SaaS, EdTech, or Learning & Development (L&D).
• Strong analytical skills with the ability to translate data into actionable insights.

Responsibilities

• Develop customer-focused content that highlights discipline expertise and product capabilities to enhance adoption and value.
• Design and deliver Exxat Prism webinars, including product training and discipline-specific sessions (often with guest speakers).
• Support the design and facilitation of internal product training as needed.
• Provide scripts and feedback on Exxat’s help resources including documents, videos, and podcasts.
• Manage a team of technical writers for help resources.
• Create and execute cross-functional project plans that drive adoption and enhance the overall customer experience.
• Create business reviews for CX function.
• Drive consultant engagement to understand requirements to enter new disciplines.
• Discipline product fit analysis.
• Provide product feedback on verbiage and user experience.
• Serve as a product champion at industry conferences alongside Sales and Marketing teams.
• Share insights on evolving trends and emerging requirements within allied health education and related disciplines.
• Work with industry partners, influencers, and thought leaders to amplify Exxat’s reach and strengthen credibility within the health sciences education sector.

Skills

Content development

Data analytics

Cross-functional collaboration

Executive communication

AI tools proficiency

Education

Bachelor's degree in Health Sciences, Marketing, Business, or related field

MBA or advanced degree preferred

Tools

AI tools

Job description

Job Overview

Exxat is seeking a dynamic and experienced Project Manager to join ourCustomer Experience function. In this role, you will be responsible fordeveloping and executing strategies that drive awareness, engagement, andadoption of our innovative education management platform. You will work closelywith cross-functional teams—including Product Management, Sales, Marketing, andCustomer Success—to ensure our solutions meet market needs and deliverexceptional value to our users.

Key Responsibilities

Content Development & Delivery

• · Developcustomer-focused content that highlights discipline expertise and productcapabilities to enhance adoption and value.
• · Designand deliver Exxat Prism webinars, including product training anddiscipline-specific sessions (often in collaboration with guest speakers).
• · Supportthe design and facilitation of internal product training as needed.
• · Providescripts and feedback on Exxat’s help resources including documents, videos, andpodcasts
• · Managea team of technical writers for help resources.

Project & Program Management

• · Createand execute cross-functional project plans that drive adoption and enhance theoverall customer experience.
• · Createbusiness reviews for CX function
• · Driveconsultant engagement to understand requirements to enter new disciplines
• · Disciplineproduct fit analysis
• · Provideproduct feedback on verbiage and user experience
• · Serveas a product champion at industry conferences alongside Sales and Marketingteams.
• · Shareinsights on evolving trends and emerging requirements within allied healtheducation and related disciplines.
• · Workwith industry partners, influencers, and thought leaders to amplify Exxat’sreach and strengthen credibility within the health sciences education sector.

Qualifications

• · Graduatedegree in Health Sciences, Marketing, Business, or a related field (MBA oradvanced degree preferred).
• · 5+years of experience in content development, education, or product marketing,ideally within SaaS, EdTech, or Learning & Development (L&D).
• · Stronganalytical skills with the ability to translate data into actionable insights.
• · Excellentwritten and verbal communication skills.
• · Proficiencyin creating business review presentations and executive summaries
• · Proficiencywith AI tools to drive efficiencies and outcome quality
• · Collaborativemindset with the ability to thrive in a fast-paced, cross-functionalenvironment.

ReportingTo: VP, CustomerExperience

Job Snapshot

Updated Date

Nov-03-2026

Job ID

268

Department

Customer Experience

Location

Remote- Warren, New Jersey, United States of America (the)

Location Remote- Warren, New Jersey, United States of America (the)