Remote Project Coordinator - SaaS Implementations

Technology Service Professionals, Inc.; Avondale Estates (GA); Remote; USD 32,000 - 45,000; Full time

Job summary

Technology Service Professionals, Inc. is seeking a Professional Services Project Coordinator to join our Customer Experience team.

This remote role in Georgia focuses on guiding clients through the implementation phase, communicating status and objectives, and ensuring deadlines are met. You will work with customers to implement products, coordinate internal stakeholders, and manage project plans, meetings, and risk management to deliver on time and within budget.

Qualifications

• BA degree or equivalent work experience is required.
• Experience with customer implementations or onboarding and project management is desired.
• Customer-facing project coordination experience is required.
• Experience utilizing Salesforce or similar CRM software.
• Proficiency with Google Suite and Microsoft Office.
• Experience with SaaS implementations is preferred.

Responsibilities

• Lead expectations, manage dependencies and deliverables to implement client products on time and within scope.
• Collaborate with internal stakeholders to ensure requirements are scoped and delivered on time within budget.
• Create and manage project plans, facilitate client calls and project kickoffs, maintain timelines, escalation, risk management, and status reports.

Skills

Budget Management

Communication Skills

Customer Experience

CRM Systems

Delivery Management

Interpersonal Skills

Leadership

Microsoft Office

Multitasking

Onboarding

Education

BA degree or equivalent work experience

Tools

Salesforce.com

Google Suite

Microsoft Office

Job description

Technology Service Professionals, Inc. is seeking a Professional Services Project Coordinator to join our Customer Experience team.

This remote role in Georgia focuses on guiding clients through the implementation phase, communicating status and objectives, and ensuring deadlines are met. You will work with customers to implement products, coordinate internal stakeholders, and manage project plans, meetings, and risk management to deliver on time and within budget.