Project Coordinator

Technology Service Professionals, Inc.; Avondale Estates (GA); Remote; USD 32,000 - 45,000; Full time

Job summary

Technology Service Professionals, Inc. is seeking a Professional Services Project Coordinator to join our Customer Experience team.

This remote role in Georgia focuses on guiding clients through the implementation phase, communicating status and objectives, and ensuring deadlines are met. You will work with customers to implement products, coordinate internal stakeholders, and manage project plans, meetings, and risk management to deliver on time and within budget.

Qualifications

• BA degree or equivalent work experience is required.
• Experience with customer implementations or onboarding and project management is desired.
• Customer-facing project coordination experience is required.
• Experience utilizing Salesforce or similar CRM software.
• Proficiency with Google Suite and Microsoft Office.
• Experience with SaaS implementations is preferred.

Responsibilities

• Lead expectations, manage dependencies and deliverables to implement client products on time and within scope.
• Collaborate with internal stakeholders to ensure requirements are scoped and delivered on time within budget.
• Create and manage project plans, facilitate client calls and project kickoffs, maintain timelines, escalation, risk management, and status reports.

Skills

Budget Management

Communication Skills

Customer Experience

CRM Systems

Delivery Management

Interpersonal Skills

Leadership

Microsoft Office

Multitasking

Onboarding

Education

BA degree or equivalent work experience

Tools

Salesforce.com

Google Suite

Microsoft Office

Job description

Remote, Georgia - 2026-10-29

As a Professional Services Project Coordinator (PC), you are an integral part of the Customer Experience (CX) team, focusing on the most critical phase of the customer journey to ensure timely implementations.

Your primary objective is to guide the customer through the implementation phase, keeping all involved parties informed through constant communication of project status and objectives, while ensuring deadlines are met. You are responsible for establishing a strong foundation that will drive future successes. Ultimately, your outstanding organizational skills will impress the customer and build extreme confidence from the onset!

AS A PROJECT COORDINATOR, YOU CAN EXPECT TO HAVE THESE RESPONSIBILITIES:

• Work with new and existing customers to implement the client's products into their current infrastructure by leading expectations, managing dependencies and deliverables, and ensuring key objectives are delivered on time and within scope
• Collaboratively work with internal stakeholders to ensure that all customer requirements are scoped and delivered on time within budget
• Create and manage project plans, facilitate client calls and project kickoffs, maintain the project timeline, escalation, and risk management planning, and internal/external status reports

TO BE SUCCESSFUL, YOU'LL NEED EXPERIENCE SUCH AS:

• Ability to understand process improvement methodologies and how they can be applied throughout the organization
• An understanding of account management, customer implementations or onboarding, and project management
• Skilled in coordinating multiple projects simultaneously
• Demonstrated strong customer-facing presence with exceptional communication and interpersonal skills to engage and build relationships with clients effectively
• Strong customer-facing presence, good verbal communication, and comfort with leading meetings
• Proven ability to lead effective meetings, ensuring clear communication, active participation, and actionable outcomes
• Excellent verbal, written, and interpersonal communication skills
• BA degree or equivalent work experience
• Customer-facing project coordination experience is required
• Experience utilizing Salesforce or similar CRM software
• Proficient in working with Google Suite and Microsoft Office
• Experience with SaaS implementations
• Experience in IT project management or the healthcare industry is a plus

ADDITIONAL INFORMATION ABOUT THIS ROLE

• Pay: up to $28.00 per hour
• View our benefits information here: https://marketing.mytsp.net/tsp-benefits
• Candidates must be authorized to work in the United States
• Schedule: Monday-Friday, 8:00 AM-5:00 PM Eastern
• Employment Type: 6-Month Contract (with possible extension)

WE ARE TSP

TSP is award-winning, customer-endorsed, and minority-owned. We provide custom, flexible, and flawlessly executed IT services and talent solutions throughout the United States and Canada.

We create great customer experiences by saving you time and money. We're driven by integrity - we do what we say we will do - exceeding expectations. Our value-based pricing focuses on your business objectives, making your success our top priority. We don't manufacture devices or sell software - our product is our people.

TSP is an equal opportunity employer and welcomes applications from all qualified persons without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Skills

Budget Management, Communication Skills, Customer Experience, Customer Relations, Customer Relationship Management (CRM) Systems, Delivery Management, Genetics, Healthcare, Interpersonal Skills, Leadership, Microsoft Office, Multitasking, Onboarding, Organizational Skills, Presentation/Verbal Skills, Pricing, Process Improvement, Professional Services, Project Planning, Project/Program Coordination, Project/Program Management, Risk Management, Sales Management, Salesforce.com, Software Sales, Software as a Service (SaaS), Status Reports, Technical Support, Time Management, Writing Skills

Technology Service Professionals, Inc.