Remote Program & Training Center Administrator

National Safety Council; United States; Remote; USD 34,000 - 48,000; Full time

Benefits offered by this job

At least 20 PTO days accrued 1st year

11 paid holidays

Comprehensive medical, dental, vision,

Life insurance

Flexible spending accounts

403(b) & Roth 403(b) with employer 6%

Reimbursable training

Dress for your day

Job summary

The National Safety Council is seeking a Program & Training Center Administrator to coordinate and support the administration, compliance, quality, and continuous improvement of training and certification programs. You will serve as a primary contact for customers, instructors, training centers, and regulators, delivering program expertise and operational coordination.

The role focuses on customer service, program administration, compliance, and process improvements, with remote work and an

Qualifications

• Bachelor's degree preferred; equivalent combination of education and experience may be considered.
• 3-5 years of program administration, operations, customer service, compliance, or related fields.
• Experience supporting regulated, certification, licensing, or training programs preferred.
• Experience with reporting, data analysis, and stakeholder coordination preferred.
• Strong customer service, communication, and relationship management skills.
• Knowledge of program administration, compliance requirements, and operational processes.
• Ability to interpret regulations, policies, contracts, and procedural requirements.
• Strong analytical, organizational, problem-solving, and time-management skills.
• Proficiency with Microsoft Office applications, databases, reporting tools, and business systems.
• Ability to manage multiple priorities, attention to detail, and work independently and collaboratively.
• This is a remote position.
• Hourly rate $28.85

Responsibilities

• Coordinate day-to-day administration of assigned programs to support operational effectiveness, service quality, compliance, and data integrity.
• Coordinate instructor and training center onboarding, credential management, renewals, compliance tracking, record maintenance, and ongoing support.
• Review applications, agreements, renewals, and supporting documentation for completeness and qualification.
• Maintain program records, databases, schedules, and reporting tools.
• Coordinate regulatory submissions, program communications, training logistics, vendor relationships, and stakeholder activities.
• Collect, maintain, and monitor program data, feedback, evaluations, and performance metrics to support continuous improvement.
• Participate in quality assurance activities, special projects, and implementation of new initiatives.

Skills

Customer service

Communication

Relationship management

Time management

Analytical thinking

Education

Bachelor's degree preferred

Equivalent education/experience

Tools

Microsoft Office

Databases

Reporting tools

Business systems

Job description

The National Safety Council is seeking a Program & Training Center Administrator to coordinate and support the administration, compliance, quality, and continuous improvement of training and certification programs. You will serve as a primary contact for customers, instructors, training centers, and regulators, delivering program expertise and operational coordination.

The role focuses on customer service, program administration, compliance, and process improvements, with remote work and an