Remote Program Manager — Strategic Operations

Spring Care, Inc.; Northern (KY); Hybrid; USD 95,000 - 130,000; Full time

Benefits offered by this job

Health, Dental, Vision benefits start

401(k) match

No-cost therapy visits

Paid time off

Parental leave

Professional development reimbursement

Fertility care support

Wellhub access

BrightHorizons child care support

Donation matching

Job summary

Spring Health seeks a Program Manager for Alma to drive cross-functional program management across multiple initiatives, aligning stakeholders and maintaining momentum. The role emphasizes planning, prioritization, and delivering on commitments in a dynamic environment.

You will partner with Analytics, Marketing, Product, and Operations, supporting readiness and adoption while continuously improving PM processes and operating rhythms.

Qualifications

• 4–6+ years of experience in program management, operations, customer-facing delivery, or similar cross-functional roles.
• Strong experience leading complex, multi-stakeholder work in ambiguous or fast-changing environments.
• Comfort moving across multiple concurrent projects and adapting quickly to shifting priorities.
• Proven ability to drive outcomes through influence rather than direct authority.
• Strong operational judgment and ability to balance competing priorities and constraints.
• Excellent communication, organization, and stakeholder management skills.
• Ability to synthesize cross-functional inputs into clear plans, priorities, and next steps.
• Track record of identifying risks early and driving practical solutions.
• Experience improving processes or operating models to support stronger execution.

Responsibilities

• Lead program management across Alma projects, including planning, timelines, stakeholder alignment, and follow-through.
• Flex across Alma initiatives as priorities evolve, standing up structure quickly for new workstreams.
• Serve as a primary operational lead, driving progress against commitments, milestones, and service expectations.
• Drive clarity on priorities, owners, decision points, and next steps across workstreams and teams.
• Maintain visibility into program progress, risks, and dependencies, and elevate issues early with clear mitigation plans.
• Collaborate across Analytics, Marketing, Product, Operations, and other partners to support strong program execution.
• Align stakeholders on timelines, dependencies, handoffs, and readiness needs across workstreams.
• Review and integrate cross-functional inputs to ensure plans reflect account and program context.
• Serve as a trusted operational partner to internal and external stakeholders, supporting readiness, change management, and adoption.
• Partner on reporting and business reviews, ensuring materials are accurate, actionable, and aligned to commitments.
• Build and improve program management processes, tools, and operating rhythms that strengthen visibility, accountability, and execution across Alma

Skills

Program management

Cross-functional leadership

Communication

Stakeholder management

Change management

Operations

Project planning

Risk management

Influence without authority

Job description

Spring Health seeks a Program Manager for Alma to drive cross-functional program management across multiple initiatives, aligning stakeholders and maintaining momentum. The role emphasizes planning, prioritization, and delivering on commitments in a dynamic environment.

You will partner with Analytics, Marketing, Product, and Operations, supporting readiness and adoption while continuously improving PM processes and operating rhythms.