Program Manager, Alma

Rainfall Ventures; United States; Remote; USD 110,000 - 150,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Noom access

Therapist visits coverage

Parental leave

Professional development reimbursement

Wellhub access

Fertility care support

BrightHorizons child care support

Donation matching

Paid time off

Job summary

Alma, a Spring Health Company, seeks a Program Manager to drive cross-functional program execution across Alma initiatives. You will plan, align stakeholders, manage milestones, and ensure timely delivery while adapting quickly to shifting priorities and evolving accounts.

You will partner with Analytics, Marketing, Product, and Operations to maintain momentum, improve processes, and support adoption of new programs. Remote nationwide role reporting to Strategic Operations.

Qualifications

• 4-6+ years of experience in program management, operations, customer-facing delivery, or similar cross-functional roles.
• Strong experience leading complex, multi-stakeholder work in ambiguous or fast-changing environments.
• Comfort moving across multiple concurrent projects and adapting quickly to shifting priorities.
• Proven ability to drive outcomes through influence rather than direct authority.
• Strong operational judgment and ability to balance competing priorities and constraints.
• Excellent communication, organization, and stakeholder management skills.
• Ability to synthesize cross-functional inputs into clear plans, priorities, and next steps.
• Track record of identifying risks early and driving practical solutions.
• Experience improving processes or operating models to support stronger execution.

Responsibilities

• Lead program management across a portfolio of Alma projects, including planning, timelines, stakeholder alignment, and follow-through.
• Flex across different Alma initiatives as priorities evolve, standing up structure quickly for new or ambiguous workstreams.
• Serve as a primary operational lead, driving progress against commitments, milestones, and service expectations.
• Drive clarity on priorities, owners, decision points, and next steps across workstreams and teams.
• Maintain visibility into program progress, risks, and dependencies, and elevate issues early with clear mitigation plans.
• Collaborate across Analytics, Marketing, Product, Operations, and other partners to support strong program execution.
• Align stakeholders on timelines, dependencies, handoffs, and readiness needs across workstreams.
• Review and integrate cross-functional inputs to ensure plans and materials reflect account and program context.
• Serve as a trusted operational partner to internal and external stakeholders, supporting readiness, change management, and adoption.
• Partner on reporting and business reviews, ensuring materials are accurate, actionable, and aligned to commitments.
• Build and improve program management processes, tools, and operating rhythms that strengthen visibility, accountability, and execution across Alma

Skills

Program management

Cross-functional leadership

Operations

Stakeholder management

Communication

Change management

Prioritization

Risk management

Process improvement

Job description

Our mission: eliminating every barrier to mental health.

Spring Health is a global mental health company on a mission to eliminate every barrier to mental health. We're building a world where getting support is simple, personal, and built around the person, so care can continue through every job, move, health plan, and life stage.
Our AI-native platform helps us deliver personalized support across self-guided tools, coaching, therapy, medication management, and specialty care. With outcomes independently validated by JAMA Network Open and the Validation Institute, Spring Health reaches more than 170 million people worldwide through leading employers, health plans, and partners.
As an AI-native company, we believe technology should expand the reach, quality, and humanity of care. Every Spring Health team member is expected to use AI tools thoughtfully, apply human judgment to AI outputs, and keep building AI fluency in ways that support their role and our mission.

Alma, a Spring Health Company, is on a mission to simplify access to high-quality, affordable mental health care. We do this by making it easy and financially rewarding for therapists to accept insurance and offer in-network care. When a provider joins Alma, they gain access to a suite of tools that not only help them better run their business, but also grow it sustainably and develop as a provider. Alma is available in all 50 states, with over 20,000 therapists in our growing network. Anyone looking for a therapist can browse Alma’s free directory. Alma has raised $220.5M in funding from Insight Partners, Optum Ventures, Tusk Venture Partners, Primary Venture Partners, First Round Capital, Sound Ventures, BoxGroup, Cigna Ventures, and Rainfall Ventures. Alma was also named one of Inc’s Best Workplaces in 2022 and 2023.

The Program Manager, Alma leads program management across Alma—driving cross-functional coordination, stakeholder alignment, and execution across a portfolio of Alma initiatives and accounts. This role is intentionally broad and dynamic: the Program Manager will flex across different Alma projects as priorities shift, bringing structure, clarity, and momentum wherever it’s needed most. This is a full-time, remote role reporting to the Senior Director, Strategic Operations.

What you’ll do:

• Lead program management across a portfolio of Alma projects, including planning, timelines, stakeholder alignment, and follow-through

• Flex across different Alma initiatives as priorities evolve, standing up structure quickly for new or ambiguous workstreams

• Serve as a primary operational lead, driving progress against commitments, milestones, and service expectations

• Drive clarity on priorities, owners, decision points, and next steps across workstreams and teams

• Maintain visibility into program progress, risks, and dependencies, and elevate issues early with clear mitigation plans

• Collaborate across Analytics, Marketing, Product, Operations, and other partners to support strong program execution

• Align stakeholders on timelines, dependencies, handoffs, and readiness needs across workstreams

• Review and integrate cross-functional inputs to ensure plans and materials reflect account and program context

• Serve as a trusted operational partner to internal and external stakeholders, supporting readiness, change management, and adoption

• Partner on reporting and business reviews, ensuring materials are accurate, actionable, and aligned to commitments

• Build and improve program management processes, tools, and operating rhythms that strengthen visibility, accountability, and execution across Alma

What success looks like in this role:

• Alma program priorities are managed with clear plans, ownership, and follow-through, regardless of which project or account is in focus

• Cross-functional partners are aligned on roles, timelines, dependencies, and next steps

• Risks and issues are surfaced early and addressed with practical mitigation plans

• Internal and external stakeholders experience Alma programs as organized, responsive, and well managed

• Program management processes improve visibility, accountability, and consistency without creating unnecessary overhead

• The role flexes smoothly across projects, picking up new initiatives with minimal ramp-up time

What you’ll bring:

• 4-6+ years of experience in program management, operations, customer-facing delivery, or similar cross-functional roles

• Strong experience leading complex, multi-stakeholder work in ambiguous or fast-changing environments

• Comfort moving across multiple concurrent projects and adapting quickly to shifting priorities

• Proven ability to drive outcomes through influence rather than direct authority

• Strong operational judgment and ability to balance competing priorities and constraints

• Excellent communication, organization, and stakeholder management skills

• Ability to synthesize cross-functional inputs into clear plans, priorities, and next steps

• Track record of identifying risks early and driving practical solutions

• Experience improving processes or operating models to support stronger execution

Benefits provided by Spring Health:

Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria.

• Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.

• Employer sponsored 401(k) match of up to 2% for retirement planning

• A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.

• We offer competitive paid time off policies including vacation, sick leave and company holidays.

• At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.

• Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals.

• Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.

• Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription

• Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care

• Up to $1,000 Professional Development Reimbursement a year.

• $200 per year donation matching to support your favorite causes.

Our privacy policy: https://springhealth.com/privacy-policy/

Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.