Remote Program Manager — Cross-Functional Delivery

Spring Health; United States; Remote; USD 120,000 - 170,000; Full time

Benefits offered by this job

Health benefits from day one

401(k) match

Therapist network visits

Paid time off

Parental leave

Professional development reimbursement

Job summary

Spring Health, via Alma, seeks a Program Manager to drive cross-functional program management across a portfolio of Alma initiatives. You will coordinate planning, milestones, and stakeholder alignment, ensuring progress and timely execution in a dynamic environment.

The role requires 4–6+ years in program management, strong communication, and proven ability to navigate ambiguity while delivering outcomes. This is a full-time remote role reporting to the Senior Director, Strategic Operations.

Qualifications

• 4-6+ years of experience in program management, operations, customer-facing delivery, or similar cross-functional roles.
• Strong experience leading complex, multi-stakeholder work in ambiguous or fast-changing environments.
• Comfort moving across multiple concurrent projects and adapting quickly to shifting priorities.
• Proven ability to drive outcomes through influence rather than direct authority.
• Strong operational judgment and ability to balance competing priorities and constraints.
• Excellent communication, organization, and stakeholder management skills.
• Ability to synthesize cross-functional inputs into clear plans, priorities, and next steps.
• Track record of identifying risks early and driving practical solutions.
• Experience improving processes or operating models to support stronger execution.

Responsibilities

• Lead program management across Alma projects, including planning, timelines, stakeholder alignment, and follow-through.
• Flex across different Alma initiatives as priorities evolve, standing up structure quickly for new or ambiguous workstreams.
• Serve as a primary operational lead, driving progress against commitments, milestones, and service expectations.
• Drive clarity on priorities, owners, decision points, and next steps across workstreams and teams.
• Maintain visibility into program progress, risks, and dependencies, and escalated issues early with clear mitigation plans.
• Collaborate across Analytics, Marketing, Product, Operations, and other partners to support strong program execution.
• Align stakeholders on timelines, dependencies, handoffs, and readiness needs across workstreams.
• Review and integrate cross-functional inputs to ensure plans and materials reflect account and program context.
• Serve as a trusted operational partner to internal and external stakeholders, supporting readiness, change management, and adoption.
• Partner on reporting and business reviews, ensuring materials are accurate, actionable, and aligned to commitments.
• Build and improve program management processes, tools, and operating rhythms that strengthen visibility, accountability, and execution across Alma

Skills

Program management

Cross-functional collaboration

Communication

Project prioritization

Risk management

Stakeholder management

Process improvement

Job description

Spring Health, via Alma, seeks a Program Manager to drive cross-functional program management across a portfolio of Alma initiatives. You will coordinate planning, milestones, and stakeholder alignment, ensuring progress and timely execution in a dynamic environment.

The role requires 4–6+ years in program management, strong communication, and proven ability to navigate ambiguity while delivering outcomes. This is a full-time remote role reporting to the Senior Director, Strategic Operations.