Remote Program & Campaign Operations Manager

Greenlight America; United States; Remote; USD 75,000 - 100,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Unlimited PTO

Monthly technology stipend

401k and Roth retirement contributions

Job summary

Greenlight America is seeking a Program Administration Manager to lead program administration and operations for the campaigns department, reporting to the Senior Director of Campaigns. The role emphasizes building scalable systems, improving internal communications, and managing core operational functions.

With the department expanding from 1 to 30+ staff in three years, the successful candidate will design onboarding, establish regular communications, support executive needs, and coordinate

Qualifications

• 3+ years of relevant program administration or operations experience in nonprofit, campaign, or mission-driven environment.
• Strong organizational skills and attention to detail, with a track record of building and implementing systems and processes.
• Experience rolling out new processes and driving adoption with a team, including without direct management authority.
• Experience with budget management and financial tracking; comfortable with spreadsheets and financial data.
• Experience working with a senior leader to translate department priorities into action.
• Excellent written and verbal communication skills, including drafting communications for senior leaders.
• Ability to build relationships and coordinate work across staff and leadership.
• Demonstrated ability to serve as a responsive point of contact and resolve issues with trust.

Responsibilities

• Design and improve department-wide systems and structures, identifying gaps and building scalable solutions.
• Lead the department retreat and all-team convenings from logistics to content flow.
• Design onboarding, structure, and support for a new internship/fellowship program.
• Establish and maintain a regular department communication cadence and norms for internal comms.
• Draft and coordinate internal communications on behalf of the Senior Director, including weekly updates.
• Maintain organized department files and documentation for efficient work.
• Support culture and engagement initiatives in partnership with the Senior Director.
• Provide light-touch executive support, including travel logistics and team gestures.
• Take on ad hoc projects as department needs evolve.
• Coordinate with Ops on budget management and tracking, flag variances, and coordinating with staff and finance to stay on track.
• Identify gaps in departmental operations and develop scalable solutions.
• Manage campaign operational workflows (contractors, invoicing) and train staff.
• Build and maintain expense categorization systems and ensure adherence to financial protocols.
• Coordinate work across campaign staff, operations, and other stakeholders with clear communication.
• Drive adoption of financial and operational practices through rollout and follow-up.
• Serve as a responsive point of contact for campaign staff and contractors.

Skills

Project management

Automation tools

Budget management

Communication

Cross-functional collaboration

Tools

Asana

Zapier

Job description

Greenlight America is seeking a Program Administration Manager to lead program administration and operations for the campaigns department, reporting to the Senior Director of Campaigns. The role emphasizes building scalable systems, improving internal communications, and managing core operational functions.

With the department expanding from 1 to 30+ staff in three years, the successful candidate will design onboarding, establish regular communications, support executive needs, and coordinate