Remote Program Analyst I — Data & Coordination

Bickham Services Unlimited, LLC

Bethesda (MD)

Hybrid

USD 52,000 - 65,000

Full time

7 days ago

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Job summary

Bickham Services Unlimited LLC is seeking a detail-oriented Junior Program Analyst to support a federal program focusing on helping HBCUs compete for federal contracts and research funding. The role involves administrative coordination, data management, and customer service in a remote US-based setting with occasional on-site attendance in Bethesda, MD.

The position is contingent on contract award with an anticipated start date in late 2026.

Qualifications

Bachelor's degree required.
1–3 years of experience in administrative support, program coordination, data management, or customer service.
Familiarity with Microsoft 365 applications.
Strong attention to detail and organizational skills.
Good written and verbal communication skills.
Ability to work independently and meet deadlines.
Experience using ticketing or customer support systems is preferred.

Responsibilities

Provide administrative and operational support to the program team.
Assist with organizing documents, maintaining records, and updating program information.
Support data collection, tracking, and reporting activities.
Respond to routine inquiries and assist with customer service requests.
Maintain accurate spreadsheets, records, and electronic files.
Assist with scheduling, coordination, and follow-up activities.
Support the preparation of program reports and other deliverables.
Ensure assigned written documents meet applicable Section 508 accessibility requirements.