Junior Program Analyst

Bickham Services Unlimited, LLC; Bethesda (MD); Hybrid; USD 52,000 - 65,000; Full time

Job summary

Bickham Services Unlimited LLC is seeking a detail-oriented Junior Program Analyst to support a federal program focusing on helping HBCUs compete for federal contracts and research funding. The role involves administrative coordination, data management, and customer service in a remote US-based setting with occasional on-site attendance in Bethesda, MD.

The position is contingent on contract award with an anticipated start date in late 2026.

Qualifications

• Bachelor's degree required.
• 1–3 years of experience in administrative support, program coordination, data management, or customer service.
• Familiarity with Microsoft 365 applications.
• Strong attention to detail and organizational skills.
• Good written and verbal communication skills.
• Ability to work independently and meet deadlines.
• Experience using ticketing or customer support systems is preferred.

Responsibilities

• Provide administrative and operational support to the program team.
• Assist with organizing documents, maintaining records, and updating program information.
• Support data collection, tracking, and reporting activities.
• Respond to routine inquiries and assist with customer service requests.
• Maintain accurate spreadsheets, records, and electronic files.
• Assist with scheduling, coordination, and follow-up activities.
• Support the preparation of program reports and other deliverables.
• Ensure assigned written documents meet applicable Section 508 accessibility requirements.

Skills

Attention to detail

Organizational skills

Written communication

Verbal communication

Independent work

Education

Bachelor's degree

Tools

Microsoft 365

Job description

Company: Bickham Services Unlimited LLC
Openings: 2
Employment Type: Full-Time, W-2, Non-Exempt
Work Arrangement: Remote (U.S.), with occasional on-site attendance in Bethesda, Maryland
Schedule: Monday–Friday, Eastern Time business hours
Travel: Up to 10%

About the Opportunity

Bickham Services Unlimited LLC is recruiting for a contractor team supporting a federal program that helps Historically Black Colleges and Universities (HBCUs) compete for federal contracts and research funding.

We are looking for a detail-oriented Junior Program Analyst to assist with administrative coordination, program support, data management, and customer service activities.

This position is contingent on the contract being awarded. If awarded, the anticipated start date is December 2, 2026.

Key Responsibilities

• Provide administrative and operational support to the program team.
• Assist with organizing documents, maintaining records, and updating program information.
• Support data collection, tracking, and reporting activities.
• Respond to routine inquiries and assist with customer service requests.
• Maintain accurate spreadsheets, records, and electronic files.
• Assist with scheduling, coordination, and follow-up activities.
• Support the preparation of program reports and other deliverables.
• Ensure assigned written documents meet applicable Section 508 accessibility requirements.

Qualifications

• Bachelor's degree.
• 1–3 years of experience in administrative support, program coordination, data management, or customer service.
• Familiarity with Microsoft 365 applications.
• Strong attention to detail and organizational skills.
• Good written and verbal communication skills.
• Ability to work independently and meet deadlines.
• Experience using ticketing or customer support systems is preferred.

Working Conditions

• Remote (U.S.), with occasional on-site attendance in Bethesda, Maryland.
• Must be available during Eastern Time business hours.
• Occasional travel may be required, up to approximately 10%.
• Must be authorized to work in the United States and able to complete a federal background investigation and suitability determination.

Employment Conditions

This position is contingent on contract award, anticipated in late 2026. Selected candidates may be asked to sign a letter of commitment contingent on award. Employment is subject to a pre-employment background check and a federal suitability determination.

Bickham Services Unlimited, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. Applicants who need a reasonable accommodation during the hiring process may contact [e-mail].