Remote Product & Partner Launch Manager

Relevate Health; United States; Hybrid; USD 110,000 - 150,000; Full time

Benefits offered by this job

Unlimited PTO

401K

Health, Dental & Vision

Pet Insurance

Job summary

Relevate Health is seeking a Product and Partner Implementation Manager to operationalize POC products and partnerships from concept to launch. You will own workflows, partner alignment, and playbooks, coordinating across Product, Technology, Marketing Operations, Delivery, Analytics, Sales, and Client Service teams.

You’ll define requirements, SLAs, and onboarding steps, ensuring new products are ready to sell, execute, and support.

Qualifications

• 5+ years of experience in Product Operations, Product Implementation, Marketing Operations, or Ad Operations.
• Proven experience designing and documenting processes and implementing them in a prior role.
• Experience managing third-party vendors and partner relationships.
• Experience building and directing cross-functional teams.
• Experience managing pilot projects.
• Strong process design, documentation, and cross-functional leadership skills.
• Ability to operationalize products with internal and external partners.
• Comfort navigating ambiguity and driving clarity without direct authority.
• Proficiency with Microsoft products.

Responsibilities

• Lead the end-to-end operationalization of POC products and partners, from concept through launch.
• Manage pilot projects and lead cross-functional teams to develop SOPs, tech specs, vendor and client spec documents, Workfront templates, and Sales and Account decks.
• Translate product strategy into clear workflows, intake requirements, and execution playbooks.
• Define roles, responsibilities, SLAs, and handoffs across internal teams and external partners.
• Own cross-functional launch readiness for new products and major enhancements, including checklists, timelines, and risk mitigation plans.
• Serve as the point of accountability for confirming products are ready to sell, execute, and support.
• Lead operational alignment with vendors and platform partners: define requirements, confirm readiness before launch, document specs, SLAs, and escalation paths, and support onboarding, QA, and ongoing performance review.
• Partner with Technology and SDS teams by defining operational requirements and real-world use cases, and supporting UAT and launch readiness.
• Partner with the POC Solutions team to deliver training for Sales, internal teams, and key stakeholders.
• Create and maintain SOPs, workflow documentation, requirements docs, and product playbooks as products, vendors, and regulations evolve.
• Hand off ongoing management to each team's functional leaders once products are live.
• Monitor adoption, execution quality, and operational performance, gather feedback, and drive continuous improvement

Skills

Product Operations

Process design

Cross-functional leadership

Ambiguity management

Vendor management

Pilot projects

Microsoft Office

Tools

Workfront

Job description

Relevate Health is seeking a Product and Partner Implementation Manager to operationalize POC products and partnerships from concept to launch. You will own workflows, partner alignment, and playbooks, coordinating across Product, Technology, Marketing Operations, Delivery, Analytics, Sales, and Client Service teams.

You’ll define requirements, SLAs, and onboarding steps, ensuring new products are ready to sell, execute, and support.