Product & Partner Launch Lead

Relevate Health; Cincinnati (OH); A distancia; USD 110.000 - 140.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Unlimited PTO

401K

Health, Dental & Vision

Pet Insurance

Employer-paid STD, LTD, Critical Illn,

Life Insurance

Descripción de la vacante

Relevate Health is seeking a Product and Partner Implementation Manager to drive the operationalization of POC products and onboard new partners. You will coordinate cross-functional teams across Product, Technology, Marketing Ops, Delivery, Analytics, Sales, Client Service, and external partners to define workflows, specs, and playbooks.

The role emphasizes turning ambiguity into clarity, leading pilots, and ensuring readiness for launches and ongoing support.

Formación

• 5–8+ years in Product Operations, Product Implementation, Marketing Ops, or Ad Ops.
• Proven ability to design and document processes and workflows.
• Experience managing third-party vendors and partner relationships.
• Experience building and directing cross-functional teams.
• Experience managing pilot projects.
• Strong process design, documentation, and cross-functional leadership.
• Ability to operationalize products with internal and external partners.
• Comfort navigating ambiguity and driving clarity without direct authority.
• Proficiency with Microsoft Office products.

Responsabilidades

• Lead end-to-end operationalization of POC products and partners from concept to launch.
• Manage pilot projects and guide cross-functional teams to develop SOPs, tech specs, vendor and client docs, templates, and decks.
• Translate product strategy into workflows, intake requirements, and execution playbooks.
• Define roles, responsibilities, SLAs, and handoffs across teams and partners.
• Own launch readiness for new products and major enhancements with checklists and timelines.
• Serve as the accountable owner for product readiness to sell, execute, and support.
• Align with vendors and platform partners on requirements, readiness, and onboarding.
• Collaborate with Technology and SDS teams to define operational requirements and UAT support.
• Partner with POC Solutions to deliver training for Sales and key stakeholders.
• Create and maintain SOPs, workflow docs, requirements docs, and playbooks as products evolve.
• Handoff ongoing management to team leads after go-live and monitor performance.

Conocimientos

Product Ops

Product Impl

Marketing Ops

Ad Ops

Vendor mgmt

Cross-functional leadership

Pilot projects

Process design

Documentation

Ambiguity tolerance

Herramientas

Microsoft Office

Workfront

Descripción del empleo

Relevate Health is seeking a Product and Partner Implementation Manager to drive the operationalization of POC products and onboard new partners. You will coordinate cross-functional teams across Product, Technology, Marketing Ops, Delivery, Analytics, Sales, Client Service, and external partners to define workflows, specs, and playbooks.

The role emphasizes turning ambiguity into clarity, leading pilots, and ensuring readiness for launches and ongoing support.