Remote Catalog & Product Information Specialist

Hrstalentsolutions; Worcester (MA); Remote; USD 32,000 - 45,000; Full time

Job summary

Hrstalentsolutions is seeking a Product Information Associate to answer online item inquiries, verify current catalog data, and route questions to the product owner. The role emphasizes accuracy, clear communication, and documenting unconfirmed details.

This remote, full-time position includes reading product pages, comparing item variations, logging missing information, and coordinating with the catalog team.

Responsibilities

• Reading routine online item inquiries.
• Matching a question to the correct product variation.
• Checking current specifications and approved guides.
• Explaining confirmed features in plain language.
• Routing stock and suitability questions.
• Logging a missing or conflicting catalog detail.
• Keeping customer and item references accurate.

Job description

Hrstalentsolutions is seeking a Product Information Associate to answer online item inquiries, verify current catalog data, and route questions to the product owner. The role emphasizes accuracy, clear communication, and documenting unconfirmed details.

This remote, full-time position includes reading product pages, comparing item variations, logging missing information, and coordinating with the catalog team.