Remote Product Enablement & Adoption Analyst

NovoPath, Inc.; United States; Remote; USD 80,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401K, HSA, FSA

Unlimited PTO

Job summary

NovoPath, Inc. seeks a Product Enablement Analyst to design, develop, and deliver training content across our LIS product suite.

You will translate complex features into clear training for labs, administrators, and staff, driving adoption and competency through docs, videos, and structured learning paths. The role combines hands-on content creation with adoption analytics, reporting on usage trends from monthly releases, and cross-functional collaboration with product, implementation, support,

Qualifications

• 3+ years in a training, technical writing, or instructional content role within healthcare IT, clinical software, or laboratory setting.
• Proven ability to produce high-quality training documentation and video content for both technical and non-technical audiences.
• Strong verbal and written communication skills; comfortable facilitating live sessions with clients at all levels.
• Experience with screen recording and video editing tools (Camtasia, Loom, or equivalent).
• Comfortable working in a product usage analytics tool (Pendo or equivalent) to pull adoption and engagement data and turn it into clear reports.
• Ability to manage multiple concurrent content and reporting deliverables against fixed release deadlines.

Responsibilities

• Author and maintain end-user documentation: quick-start guides, workflow reference sheets, admin manuals, and release-aligned feature documentation.
• Produce instructional video content including screen-capture walkthroughs, narrated feature demos, and scenario-based training modules.
• Build and maintain a structured training library (LMS or SharePoint-based) organized by product area, user role, and lab specialty.
• Develop role-specific learning paths for lab administrators, result entry staff, billing coordinators, and IT personnel.
• Translate technical release notes and PBIs into user-consumable training updates aligned to monthly release cycles.

Skills

Training content development

Video content creation

Technical writing

Verbal and written communication

Live training facilitation

Data analysis & reporting

Tools

Camtasia

Loom

Pendo

TalentLMS

Docebo

Job description

NovoPath, Inc. seeks a Product Enablement Analyst to design, develop, and deliver training content across our LIS product suite.

You will translate complex features into clear training for labs, administrators, and staff, driving adoption and competency through docs, videos, and structured learning paths. The role combines hands-on content creation with adoption analytics, reporting on usage trends from monthly releases, and cross-functional collaboration with product, implementation, support,