Remote Process Optimization Consultant

AMG & Associates, Inc.; Portland (OR); Hybrid; USD 85,000 - 115,000; Full time

Job summary

We are seeking a Process Consultant on a full-time contract to evaluate business processes, identify improvements, and develop practical solutions that boost efficiency, quality, and productivity.

The ideal candidate will have strong analytical and problem-solving skills, experience with cross-functional teams, and the ability to map current and future-state processes, document SOPs, and support change management.

Qualifications

• Bachelor's degree or equivalent preferred.
• 3+ years of process consulting, business analysis, operations, or related experience.
• Strong understanding of process analysis, workflow design, and optimization.
• Experience documenting SOPs and process documentation.
• Strong analytical and problem-solving skills; ability to identify root causes.
• Excellent written and verbal communication; strong stakeholder management.

Responsibilities

• Analyze existing business processes to identify inefficiencies and opportunities for improvement.
• Conduct process assessments, interviews, workshops, and stakeholder discussions.
• Document current-state and future-state processes with maps, flowcharts, and diagrams.
• Identify bottlenecks, redundancies, control gaps, and cost-saving opportunities.
• Develop recommendations and improvement strategies aligned with objectives.
• Collaborate with leaders, operations, technology, and SMEs to design solutions.
• Develop and maintain SOPs, process docs, guidelines, and workflow specs.
• Support process redesign, optimization, standardization, and transformation.
• Evaluate impact of changes on people, systems, costs, and performance.
• Establish process metrics and reporting to measure improvement.
• Analyze data to identify root causes and support recommendations.
• Facilitate workshops and requirements-gathering activities.
• Support change management and adoption of new processes.

Skills

Analytical thinking

Problem solving

Cross-functional collaboration

Communication skills

Stakeholder management

Project management

Education

Bachelor's degree in Business Administration, Management, Operations, Industrial Engineering, Information Systems, or a related field

Tools

Excel

PowerPoint

Word

Visio

Job description

We are seeking a Process Consultant on a full-time contract to evaluate business processes, identify improvements, and develop practical solutions that boost efficiency, quality, and productivity.

The ideal candidate will have strong analytical and problem-solving skills, experience with cross-functional teams, and the ability to map current and future-state processes, document SOPs, and support change management.