Remote Process Improvement Specialist

Humana; United States; Remote; USD 65,000 - 89,000; Full time

Job summary

Humana is seeking a Process Improvement Professional 2 to analyze and enhance our business processes across the organization. You will measure effectiveness, research best practices, and develop repeatable, data-driven improvements that boost safety, productivity, and cost efficiency.

In this remote role, you’ll collaborate with cross-functional teams, manage change programs, and track KPIs using Power Platform, SharePoint Online, and Office tools.

Qualifications

• Associate’s Degree required; less than 5 years of technical experience.
• Must be passionate about improving consumer experiences.
• Bachelor’s Degree preferred.

Responsibilities

• Analyze and measure effectiveness of existing business processes.
• Research best practices to establish benchmark data.
• Develop sustainable, repeatable, and quantifiable improvements.
• Collaborate with teams to implement process changes.

Skills

Process improvement

Change management

Stakeholder engagement

Data analysis

KPI reporting

Education

Associate’s Degree

Bachelor’s Degree

Tools

Power Platform

SharePoint Online

Microsoft Office

Flowcharting

Enterprise platforms

Job description

Humana is seeking a Process Improvement Professional 2 to analyze and enhance our business processes across the organization. You will measure effectiveness, research best practices, and develop repeatable, data-driven improvements that boost safety, productivity, and cost efficiency.

In this remote role, you’ll collaborate with cross-functional teams, manage change programs, and track KPIs using Power Platform, SharePoint Online, and Office tools.