Remote Process Improvement Analyst: Drive Efficiency & Change

Humana, Inc.

Augusta (ME)

Remote

USD 65,000 - 89,000

Full time

3 days ago
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Benefits offered by this job

Bonus incentive plan

Job summary

Humana, Inc. is seeking a Process Improvement Professional 2 to analyze and improve key business processes, shaping data-driven enhancements that increase safety, productivity, and cost efficiency.

You will benchmark best practices and champion change across cross-functional teams. Responsibilities include researching industry standards, developing repeatable improvements, and guiding adoption through effective communication and training with stakeholders.

Qualifications

  • Associate's Degree required; passion for improving consumer experiences.
  • Preferred Bachelor's Degree.
  • Experience in process documentation, workflow analysis, and process improvement.
  • Strong background in change management, including readiness, comms, training, adoption.

Responsibilities

  • Analyze and measure the effectiveness of existing business processes.
  • Research best practices and benchmarks to inform improvements.
  • Develop and recommend process improvements focusing on safety, productivity, and cost.
  • Engage stakeholders and collaborate across teams to implement changes.

Skills

Process documentation
Workflow analysis
Process improvement
Change management
Stakeholder engagement
Cross-functional collaboration
Data & KPIs
Reporting tools
Power Platform
SharePoint Online
Microsoft Office
Flowcharting

Education

Associate's Degree
Bachelor's Degree

Tools

Power Platform
SharePoint Online
Microsoft Office tools
Flowcharting
Enterprise platforms

Job description

Humana, Inc. is seeking a Process Improvement Professional 2 to analyze and improve key business processes, shaping data-driven enhancements that increase safety, productivity, and cost efficiency.

You will benchmark best practices and champion change across cross-functional teams. Responsibilities include researching industry standards, developing repeatable improvements, and guiding adoption through effective communication and training with stakeholders.

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