Remote Process Documentation & Training Specialist

Aston Carter; Redmond (WA); On-site; USD 45,460 - 64,747; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Disability insurance

Health Spending Account

Transportation benefits

Employee Assistance Program

PTO / Vacation

Job summary

Aston Carter is seeking a skilled Documentation Specialist for EPC Global Project Controls. This contract role is fully remote within the U.S., with preference for Pacific Time Zone candidates.

The role focuses on drafting, updating SOPs, and translating complex workflows into clear, standardized documentation across SAP EPPM, ECC, IBP, and Omega 365. You will develop Quick Reference Guides and User Guides, support training materials, and partner with OCM and project teams to ensure processes

Qualifications

• 5-7 years of experience in Business Process Documentation & SOP Development.
• Proficiency in Process Mapping, Visio, and Workflow Design.
• Experience in Technical Writing, Training Material, and User Guide Development.
• Strong attention to detail and consistency.
• Ability to translate technical concepts into user-friendly guidance.
• Stakeholder collaboration across EPC, Finance, Engineering, and Supply Chain.
• Experience with enterprise systems and digital tooling.
• Bachelor’s degree.

Responsibilities

• Draft, maintain, and update SOPs for EPC Global Project Controls.
• Define end-to-end process flows using Visio.
• Translate complex operational workflows into clear, standardized documentation.
• Produce high-quality technical documentation for EPC processes and systems.
• Develop Quick Reference Guides (QRGs) and User Guides to support day-to-day execution.
• Create process training materials to support business continuity, reporting & analytics, new process rollouts, and digitization initiatives.
• Partner with OCM and project teams to translate process changes into practical, role-specific training content.
• Develop process documentation and training for EPC systems such as SAP EPPM, SAP ECC, IBP, and Omega 365.
• Identify process gaps, inefficiencies, and improvement opportunities.
• Support process simplification and standardization initiatives.
• Ensure documentation remains current as systems, tools, and processes evolve.
• Collaborate with SMEs and various teams to align on the process and document it accurately.
• Define process metrics such as KPIs and OKRs for process improvement initiatives and facilitate discussions for process alignment.

Skills

Process Mapping

Visio

Technical Writing

SOP Development

Training Material Development

User Guides

Stakeholder Collaboration

Enterprise Systems

Education

Bachelor’s degree

Tools

SAP EPPM

SAP ECC

IBP

Omega 365

Job description

Aston Carter is seeking a skilled Documentation Specialist for EPC Global Project Controls. This contract role is fully remote within the U.S., with preference for Pacific Time Zone candidates.

The role focuses on drafting, updating SOPs, and translating complex workflows into clear, standardized documentation across SAP EPPM, ECC, IBP, and Omega 365. You will develop Quick Reference Guides and User Guides, support training materials, and partner with OCM and project teams to ensure processes