Remote Principal PM for Agentic AI Platform

Zillow Group; Myrtle Point (OR); Remote; USD 196,000 - 312,000; Full time

Job summary

Zillow Group is seeking a Principal Product Manager for the Agentic Platform to lead the technical product direction of AI agents across Zillow’s teams. You will partner with Product AI, Core Tech, and experience teams to define scalable, trustworthy agent experiences that span shopping, rentals, and pro tools.

You’ll own platform governance, developer experience, and cross-org alignment, delivering clear decisions, graduation criteria, and shared success metrics to enable other teams to build

Qualifications

• Bachelor’s degree in Computer Science, Computer Engineering, Data Science, or a related technical field.
• 10+ years in product management, including platform or infrastructure products whose customers were other product and engineering teams
• Hands-on depth with LLM and agentic systems: orchestration, context engineering, memory and RAG, and eval design
• A track record of driving adoption through influence across organizations with different incentives and roadmaps
• The ability to write concise, compelling, decision-forcing docs at SVP level, then run the execution beneath them
• Comfort with ambiguity and contested ownership. You settle scope disputes by redrawing the boundary, not by escalating
• The human touch to get the right people in a room across engineering, science, and domain teams, and turn differing viewpoints into better decisions

Responsibilities

• Shape the platform roadmap with fellow PMs, engineering, and science partners, translating product and customer needs into clear technical requirements the platform can build against
• Run a proving-team operating model: onboard 2-3 flagship experience teams, define graduation criteria, then scale to the next wave
• Make the open architecture decisions and get them closed, each with a named decider and a date
• Turn cross-org dependencies into explicit commitments: named owners on both sides, capacity range, re-plan date, and exit criteria
• Bridge traditional engineering and agentic science and data needs, helping teams work through debates, one-way-door schema decisions, facts versus inferences, and the hill-climbing process
• Define and instrument platform success: reuse, time-to-first-agent, cost per team, and coherence of the experience across surfaces
• Keep a clear what we're not building list and share it openly with experience teams

Skills

Platform products

LLM orchestration

Context engineering

Memory & RAG

Eval design

Cross-organizational influence

Education

Bachelor’s degree in CS/Engineering/Data Science

Tools

LLM tooling

Agent platform

Data platforms

Job description

Zillow Group is seeking a Principal Product Manager for the Agentic Platform to lead the technical product direction of AI agents across Zillow’s teams. You will partner with Product AI, Core Tech, and experience teams to define scalable, trustworthy agent experiences that span shopping, rentals, and pro tools.

You’ll own platform governance, developer experience, and cross-org alignment, delivering clear decisions, graduation criteria, and shared success metrics to enable other teams to build