Remote Principal IT Software Engineer: Architect & Tech Lead

DIRECTV; Cheyenne (WY); Remote; USD 134,000 - 244,000; Full time

Job summary

DIRECTV is seeking a Principal IT Software Engineer to guide architectural direction and drive end-to-end solutions across multiple teams. You will shape technical strategy, govern engineering standards, and mentor engineers while solving the most impactful problems in the CX orchestration platforms built on AWS, Salesforce, and CRM integrations.

You will lead multi-PI roadmaps, act as a senior escalation point, and influence decisions at an organizational level.

Qualifications

• Bachelor's degree or equivalent practical experience; advanced degree a plus.
• 3–5 years of progressive software engineering with senior/lead roles, incl. CCaaS/CX enterprise software experience.
• Extensive experience designing and building reliable workflows and integrations in Salesforce.
• Experience with AWS services ( Lambda, EC2, SQS, Kinesis ) and Terraform for infra provisioning.
• Experience with REST and SOAP based web services.

Responsibilities

• Architects and delivers highly complex cross-system solutions across teams.
• Set technical direction and establish architectural standards.
• Lead data pathways between internal and external systems, esp. with CRM, AI platforms, and APIs.
• Attend and lead architectural review boards and governance forums.
• Drive multi-PI roadmaps and translate business strategy into engineering initiatives.
• Serve as primary escalation point for complex, high-risk problems.
• Mentor senior engineers, tech leads, and managers.
• Promote engineering excellence with best practices, tooling, and quality processes.
• Identify systemic risks and shape mitigation strategies with leadership.
• Represent engineering in cross-functional strategic discussions affecting product and platform decisions.
• Evaluate emerging technologies and advise on adoption affecting technology roadmap.
• Lead technical due diligence for big initiatives including build-vs-buy and large migrations.

Skills

Leadership

Mentoring

Communication

Agile methodologies

Enterprise architecture

Strategic thinking

Cross-functional collaboration

Technical governance

Education

Bachelor's degree in Computer Science or related field

Tools

Salesforce

AWS

Terraform

REST

SOAP

Job description

DIRECTV is seeking a Principal IT Software Engineer to guide architectural direction and drive end-to-end solutions across multiple teams. You will shape technical strategy, govern engineering standards, and mentor engineers while solving the most impactful problems in the CX orchestration platforms built on AWS, Salesforce, and CRM integrations.

You will lead multi-PI roadmaps, act as a senior escalation point, and influence decisions at an organizational level.