Remote Premier Market Client Manager

Guardian Life Insurance; Oregon; Híbrido; USD 50 000 - 82 000; Tempo integral

Resumo da oferta

Guardian Life Insurance is seeking a Client Manager Associate, Premier Market in a remote-based role to grow a book of business with under 100 enrolled lives. You will partner with brokers, plan holders, and internal teams to deliver service, retain clients, and identify growth opportunities.

The role emphasizes renewals, profitability, and cross-sell within the 2-99 life segment. You bring strong relationship management, consulting with clients, and analytical skills to interpret experience and

Qualificações

• Experience supporting external clients, brokers, or partners.
• Clear renewal strategies, plan options, and pricing guidance.
• Understanding of group insurance products and underwriting basics.
• Ability to interpret utilization reports and pricing trends.
• Licensing within 90 days and ongoing CE is required.

Responsabilidades

• Manage a book of business with focus on retention and growth.
• Present renewal recommendations and add-issue quotes.
• Review experience/utilization reports to guide renewals.
• Collaborate with underwriting, sales, service, and claims teams.
• Leverage CRM tools to identify cross-sell and expansion opportunities.

Conhecimentos

Relationship management

Communication skills

Customer service

Analytical thinking

Multi-stakeholder collaboration

Renewal strategy

Problem solving

Formação académica

Bachelor's degree or equivalent

Ferramentas

Salesforce

GCRS

Siebel

CPS

Phoenix

Business Objects

Descrição da oferta de emprego

Guardian Life Insurance is seeking a Client Manager Associate, Premier Market in a remote-based role to grow a book of business with under 100 enrolled lives. You will partner with brokers, plan holders, and internal teams to deliver service, retain clients, and identify growth opportunities.

The role emphasizes renewals, profitability, and cross-sell within the 2-99 life segment. You bring strong relationship management, consulting with clients, and analytical skills to interpret experience and