Remote Pre-Litigation Case Manager Lead (FL)

TopDog Law LLC; Florida; Remote; USD 85,000 - 121,000; Full time

Benefits offered by this job

Remote work

Growth opportunities

Job summary

TopDog Law LLC is seeking a Pre-Litigation Case Manager Team Lead in Florida to oversee a pod of 3–5 case managers, ensure proper investigation, documentation, and progression toward settlement, and partner with the Pre‑Litigation Attorney for strategy and direction.

You’ll own case velocity, quality control, and coaching, while maintaining strong file organization and adherence to firm workflows. This role is fully remote with Florida-specific duties.

Qualifications

• 6–8 years of experience supporting Personal Injury pre‑litigation matters on cases in multiple states or Florida
• Proven experience managing and leading a team of case managers
• Strong organizational skills with exceptional attention to detail
• Ability to manage a high‑volume caseload in a fast‑paced environment
• Strong written and verbal communication skills
• Experience reviewing and summarizing medical records and bills

Responsibilities

• Supervise 3–5 Pre‑Litigation Case Managers within the pod
• Assign and balance workloads across the team
• Provide guidance on case handling procedures and documentation standards
• Ensure case managers understand priorities and case progression expectations
• Provide coaching and day‑to‑day support to help case managers execute effectively
• Serve as the primary operational liaison between the case manager team and the Pre‑Litigation Attorney
• Handle escalations from clients and providers, resolving issues before they reach the attorney or Ops Manager
• Escalate friction points between case managers and the attorney to the Pre‑Lit Case Manager Ops Manager
• Own MRI rates, advanced treatment rates and ensure diagnostics tracked
• Monitor and drive case velocity through pre‑litigation phases
• Ensure settlements meet value targets relative to policy limits
• Identify roadblocks to case progression and proactively clear them
• Monitor medical record collection and documentation gathering
• Maintain strong case file organization and documentation discipline
• Lead onboarding and training for new case managers joining the pod
• Draft and review case files for completeness prior to escalation to attorney
• Manage approximately 50 active pre‑litigation cases with emphasis on higher value matters
• Be accountable for outcomes on their cases

Skills

Team leadership

Case management

Communication

Organizational skills

Attention to detail

High-volume caseload

Legal workflow

Education

Bachelor’s degree or Paralegal Certificate (not required)

Tools

Filevine

Clio

SmartAdvocate

Job description

TopDog Law LLC is seeking a Pre-Litigation Case Manager Team Lead in Florida to oversee a pod of 3–5 case managers, ensure proper investigation, documentation, and progression toward settlement, and partner with the Pre‑Litigation Attorney for strategy and direction.

You’ll own case velocity, quality control, and coaching, while maintaining strong file organization and adherence to firm workflows. This role is fully remote with Florida-specific duties.