Remote PostgreSQL Support Engineer – EMEA

Percona; United States; Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Remote-first culture

Flexible work hours

Equipment for remote office

Job summary

Percona Support is a global, elite team of engineers who love getting to the bottom of DB behaviour. You’ll work with renowned database experts and mentor peers, developing your own skills in PostgreSQL and related ecosystems.

You’ll gather data, analyze issues, and communicate findings clearly, via email or voice, with opportunities to host webinars and contribute to our knowledge base for open-source communities.

Qualifications

• Experience with PostgreSQL and related tools.
• Familiarity with performance tuning, query optimization, and index tuning.
• Knowledge of backup solutions like pg_base backup, pgBackRest, WAL-G, and PITR.
• Experience with high availability solutions (replication, routers, proxies).
• Ability to troubleshoot methodically and adapt to new technologies.

Responsibilities

• Help customers’ DBA teams by gathering data and investigating issues to deliver detailed analyses via email, chat, or voice.
• Conduct screen-sharing sessions for production-impacting issues to guide resolution.

Skills

English communication

Customer collaboration

Tools

PostgreSQL

pgBackRest

WAL-G

Kubernetes

Patroni

Repmgr

Stolon

AWS

Azure

GCP

PMM

Ansible

Puppet

Chef

pg_repack

pg_partman

pg_audit

postgres_fdw

Linux

C programming

Job description

Percona Support is a global, elite team of engineers who love getting to the bottom of DB behaviour. You’ll work with renowned database experts and mentor peers, developing your own skills in PostgreSQL and related ecosystems.

You’ll gather data, analyze issues, and communicate findings clearly, via email or voice, with opportunities to host webinars and contribute to our knowledge base for open-source communities.