Remote Post-Sales Storage Success Engineer

Lightbits Labs; United States; On-site; USD 80,000 - 110,000; Full time

Job summary

Lightbits Labs is seeking a talented Customer Success / Post-Sales Support Engineer. In this remote role, you will help deploy and support cutting-edge storage technologies, directly impacting enterprise customers.

Your responsibilities include resolving complex technical challenges, training technical personnel, and collaborating closely with engineering teams. The ideal candidate has at least 3 years of relevant experience and a Bachelor's degree in a related field.

Qualifications

• At least 3 years of relevant experience in a customer-facing technical support, systems engineering, or post-sales role.
• Proven track record of working with external enterprise customers.
• Exceptional debugging and troubleshooting skills with the ability to solve complex problems independently.

Responsibilities

• Lead post-sales and customer success activities with customers.
• Analyze customer use cases and develop unique solutions.
• Provide expert guidance on capacity planning and integration.

Skills

Customer Centricity

Problem-Solving

Linux & Scripting

Networking

Education

Bachelor's degree in Computer Science

Tools

Python

Job description

Lightbits Labs is seeking a talented Customer Success / Post-Sales Support Engineer. In this remote role, you will help deploy and support cutting-edge storage technologies, directly impacting enterprise customers.

Your responsibilities include resolving complex technical challenges, training technical personnel, and collaborating closely with engineering teams. The ideal candidate has at least 3 years of relevant experience and a Bachelor's degree in a related field.