Remote Post-Sales Automation Engineer – AI

Bazeta; Northern (KY); Remote; USD 90,000 - 130,000; Full time

Job summary

ClickUp is seeking an Automation Engineer for the Post Sales Systems team. You will design, build, and maintain automation and AI systems powering the post-sales support org, translating CX workflows into scalable automations and surface insights through AI.

You'll collaborate with Support, Success, GTM Systems Leadership, and cross-functional stakeholders to reduce toil and improve customer experience while ensuring reliability and data integrity across Zendesk, Salesforce, ClickUp, and related

Qualifications

• 3–5+ years in systems administration, business systems engineering, or customer support platform work.
• Experience building automations or integrations that have shipped to production and delivered measurable business value.
• Hands-on experience with CX platforms, particularly Zendesk at an admin level or higher.
• Experience in a high-velocity, collaborative environment where you wear multiple hats and adapt quickly.

Responsibilities

• AI-Powered Automation Design & Development: design automations in Zendesk to reduce repetitive work.
• Develop AI-driven workflows using Zendesk AI, custom LLM integrations, and ClickUp Super Agents.
• Architect low-code/no-code automation solutions using Workato, Zapier, and similar platforms.
• Own the full lifecycle of an automation: discovery, design, build, testing, deployment, and optimization.

Skills

Zendesk expertise

Integration & API work

AI & LLMs

Data & scripting

Salesforce integration

Tools

Workato

Zapier

Retool

Job description

ClickUp is seeking an Automation Engineer for the Post Sales Systems team. You will design, build, and maintain automation and AI systems powering the post-sales support org, translating CX workflows into scalable automations and surface insights through AI.

You'll collaborate with Support, Success, GTM Systems Leadership, and cross-functional stakeholders to reduce toil and improve customer experience while ensuring reliability and data integrity across Zendesk, Salesforce, ClickUp, and related