Remote Portuguese Helpdesk Specialist

PMSolutions; Town of Poland (NY); Remote; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive salary

Flexible benefits package

Private health care

Comprehensive initial training

Clearly defined career path

Job summary

A leading staffing solutions provider is seeking a Helpdesk Specialist fluent in Portuguese for a fully remote position. Your responsibilities include solving user issues through various communication channels and managing notifications. Ideal candidates should exhibit strong English communication skills, the ability to build connections, and a passion for learning. The role offers stability with an employment contract, a competitive salary, and a flexible benefits package including health care and training.

Qualifications

• Fluent in Portuguese is essential for the role.
• Communicative English is necessary for internal interactions.
• Ability to engage and connect with users.
• Willingness to learn and improve skills.

Responsibilities

• Solve user problems reported via phone, email, or other channels.
• Manage incoming notifications effectively and document them.

Skills

Fluent in Portuguese

Communicative English

Ease in making contacts

Willingness to learn

Job description

A leading staffing solutions provider is seeking a Helpdesk Specialist fluent in Portuguese for a fully remote position. Your responsibilities include solving user issues through various communication channels and managing notifications. Ideal candidates should exhibit strong English communication skills, the ability to build connections, and a passion for learning. The role offers stability with an employment contract, a competitive salary, and a flexible benefits package including health care and training.