Remote Portuguese Helpdesk Specialist

PMSolutions; Town of Poland (NY); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Stability based on an employment contract

100% remote work

Competitive salary with linguistic addition

Flexible benefits package

Private health care (Premium level)

Comprehensive initial training

Clearly defined career path

Job summary

A leading personnel management company is seeking a Specialist with Portuguese for a remote helpdesk position. In this role, you'll solve user problems via phone and email, manage incoming notifications, and ensure efficient communication. The ideal candidate must be fluent in Portuguese (C1) and have good English skills (B2). The position offers stable employment, a competitive salary with benefits, and a comprehensive training program.

Responsibilities

• Solving user problems reported by phone, e-mail or other communication channels.
• Saving and describing incoming notifications in the system and their correct management.

Skills

Fluent in Portuguese – C1 level

Communicative English – B2 level

Ease in making contacts

Willingness to learn

Job description

A leading personnel management company is seeking a Specialist with Portuguese for a remote helpdesk position. In this role, you'll solve user problems via phone and email, manage incoming notifications, and ensure efficient communication. The ideal candidate must be fluent in Portuguese (C1) and have good English skills (B2). The position offers stable employment, a competitive salary with benefits, and a comprehensive training program.