Remote Police Tech Project Manager

Niche Technology Inc.; United States; On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Full benefits package

401(k)

Remote working arrangement

Flexible work hours

Job summary

Niche Technology Inc. is seeking a Project Manager with experience in policing to lead software implementations from initiation through completion, serving as the primary contact for customer agencies and coordinating with internal teams.

This remote role is open to candidates based in New York, with travel to customer sites as needed. Strong communication, organization, and stakeholder management are essential for success in our public safety technology environment.

Qualifications

• Experience managing projects within a police agency, public safety organization, or policing technology environment.
• Strong project management, organizational, and communication skills.
• Experience leading software implementation or technology projects.
• Ability to work independently in a remote environment.
• Comfortable working with both technical and non-technical stakeholders.
• Willingness and ability to travel to customer sites as required.
• Ability to obtain police security clearance, including fingerprinting, when requested by a customer agency.

Responsibilities

• Manage software implementation projects from initiation through completion.
• Serve as the primary point of contact for customer agencies.
• Manage project scope, timelines, risks, and deliverables.
• Lead customer meetings, workshops, training sessions, and status reviews.
• Coordinate project activities with internal teams and customer stakeholders.
• Track project issues and elevate risks as required.
• Provide regular project updates and status reports.
• Build and maintain strong customer relationships.
• Schedule and coordinate software upgrades and deployment activities.
• Ensure projects are delivered in accordance with Niche project standards and methodologies.
• Provide guidance on system functionality and best practices.
• Understand customer business processes and operational requirements.
• Assist with fit/gap analysis and solution recommendations.
• Identify opportunities to improve customer satisfaction and project outcomes.
• Participate in user conferences, workshops, and customer engagement activities.
• Maintain accurate project documentation and records.
• Prepare meeting minutes, status reports, and project communications.
• Ensure project documentation remains current and complete.
• Support the development and maintenance of training materials.
• Develop a strong understanding of NicheRMS and its capabilities.
• Work closely with Development, Support, and Sales teams.
• Review customer requirements and assist with solution development.
• Participate in testing and validation activities when required.
• Support demonstrations, proposals, and customer presentations.

Job description

Niche Technology Inc. is seeking a Project Manager with experience in policing to lead software implementations from initiation through completion, serving as the primary contact for customer agencies and coordinating with internal teams.

This remote role is open to candidates based in New York, with travel to customer sites as needed. Strong communication, organization, and stakeholder management are essential for success in our public safety technology environment.