Remote PMI Manager: Cross-Functional Program Coordination

2020 Companies; United States; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Paid weekly

Remote work allowed

Health/Dental/Vision benefits

401K with matching

Paid Time Off

Paid Holidays

Partial mobile reimbursement

Scholarship opportunities

Employee Assistance Program

Leadership Development Program

Employee pricing for clients

Job summary

2020 Companies seeks a Program Management & Implementation (PMI) Manager to oversee planning, coordination, and execution of multiple programs across the org. You’ll provide cross-functional visibility into timelines, resources, and risks to ensure successful delivery.

The role emphasizes proactive problem solving, improving processes, and keeping complex initiatives moving forward while collaborating with Account Management, Field Ops, Scheduling, Training, QA, and other teams.

Qualifications

• 2+ years in project management, program coordination, operations, or related role
• Strong organizational skills for multiple priorities and deadlines
• Experience coordinating work across multiple teams
• Proficiency in Excel and other MS Office apps
• Experience maintaining trackers, schedules, status reports, and logs
• Strong written and verbal communication skills
• Ability to identify risks and elevate concerns
• Attention to detail and follow-through

Responsibilities

• Maintain a consolidated view of active and upcoming projects with milestones and dependencies
• Coordinate with Account Managers, Project Coordinators, and ops teams for readiness and implementation
• Identify scheduling conflicts and competing resource demands
• Support cross-functional planning meetings with decisions and deadlines
• Monitor program timelines and elevate risks affecting multiple projects
• Collaborate with Field Operations and Scheduling to understand resources and upcoming demand
• Track resource requirements across projects to flag capacity concerns
• Support leadership in workload distribution and prioritization
• Provide visibility into anticipated staffing needs for execution planning
• Identify operational risks and dependencies before delivery impact
• Maintain central risk, issue, and action trackers
• Escalate unresolved risks to leadership
• Develop program dashboards and status reports for stakeholders
• Summarize project updates on readiness, risks, and milestones
• Support leadership meetings with metrics and follow-up documentation
• Help develop standardized project readiness checklists and templates
• Identify opportunities to reduce duplication and improve handoffs
• Promote use of project management tools and processes

Skills

Cross-functional collaboration

Planning & prioritization

Operational awareness

Proactive risk identification

Analytical thinking

Communication & stakeholder management

Accountability & follow-through

Problem-solving

Attention to detail

Tools

Microsoft Excel

Microsoft Office

Airtable

Salesforce

Smartsheet

Microsoft Project

Job description

2020 Companies seeks a Program Management & Implementation (PMI) Manager to oversee planning, coordination, and execution of multiple programs across the org. You’ll provide cross-functional visibility into timelines, resources, and risks to ensure successful delivery.

The role emphasizes proactive problem solving, improving processes, and keeping complex initiatives moving forward while collaborating with Account Management, Field Ops, Scheduling, Training, QA, and other teams.