Remote Platform Product Ops Lead - Drive ARR

Samsara; San Jose (CA); Remote; USD 126,000 - 225,000; Full time

Job summary

Samsara's Platform team is seeking a hands-on builder to accelerate our enterprise-ready roadmap. You will support the Billing, Org & Auth, and Security product teams, turning ambiguous questions into rigorous analyses, repeatable workflows, and internal tools used across Product and Engineering.

You move ARR. Revenue growth comes from the decisions you enable, whether addressing security/permissions blockers or building dashboards that reveal platform gaps affecting pipeline and retention.

Qualifications

• 8+ years of professional experience in product operations, data or product analytics, business operations, consulting, or technical product management.

Responsibilities

• Drive ARR through platform decisions and identify enterprise-readiness gaps that limit new business, expansion, and retention.
• Accelerate enterprise-ready delivery by partnering with Billing, Org & Auth, and Security product teams to define priorities and remove blockers.
• Build and ship internal data and AI products to help Product and Engineering teams understand platform usage and opportunities to improve.
• Analyze large datasets including product telemetry, support tickets, customer conversations, feature requests, surveys, and metadata to find patterns.
• Turn analyses into repeatable tools and workflows with defined data definitions, quality checks, and documentation.
• Translate findings into clear, decision-ready recommendations for R&D leadership with supporting evidence.

Skills

Product operations

Data analytics

Business operations

Technical product management

AI tooling

Job description

Samsara's Platform team is seeking a hands-on builder to accelerate our enterprise-ready roadmap. You will support the Billing, Org & Auth, and Security product teams, turning ambiguous questions into rigorous analyses, repeatable workflows, and internal tools used across Product and Engineering.

You move ARR. Revenue growth comes from the decisions you enable, whether addressing security/permissions blockers or building dashboards that reveal platform gaps affecting pipeline and retention.