Remote Platform Operations Manager

Industrialelectricmanufacturing; United States; On-site; USD 70,000 - 105,000; Full time

Job summary

IEM is hiring a Platform Manager to oversee relationships with customers during the order cycle and coordinate with internal teams to meet their needs. The role emphasizes ensuring timely order processing and collaboration with engineering and sales during handoffs.

The ideal candidate has a background in project management, strong cross-functional communication, and a focus on delivering value to customers in a dynamic environment.

Qualifications

• Bachelor’s degree in Business, Mathematics, Computer Science, or Engineering.
• 2–4 years of project management or related experience.
• Experience coordinating with multiple departments and customers.

Responsibilities

• Maintain and manage orders from entry to shipment to ensure on-time delivery.
• Support bid processes and order management activities with leadership.
• Coordinate with internal departments and customers to achieve on-time shipment.
• Review customer Purchase Orders and resolve commercial/technical issues.
• Prepare orders for entry and manage associated documents.

Skills

Project management

Stakeholder communication

Data analysis

Process optimization

Education

Bachelor’s degree

Tools

Order management systems

CRM

Job description

IEM is hiring a Platform Manager to oversee relationships with customers during the order cycle and coordinate with internal teams to meet their needs. The role emphasizes ensuring timely order processing and collaboration with engineering and sales during handoffs.

The ideal candidate has a background in project management, strong cross-functional communication, and a focus on delivering value to customers in a dynamic environment.