Remote Physician Appointment Scheduler

HCA Healthcare; Las Vegas (NV); Remote; USD 21,000 - 32,000; Full time

Benefits offered by this job

Medical benefits

Dental/Vision insurance

401(k) match

Tuition assistance

Life insurance

Disability coverage

Paid time off

Employee stock purchase plan

Job summary

HCA Healthcare’s Parallon division is hiring a Patient Scheduling Call Center Agent to handle inbound calls, schedule appointments, verify insurance, and coordinate with physicians’ offices. This is a full-time, work-from-home role within 60 miles of an HCA hospital, with CST schedules and comprehensive on-boarding.

The position requires strong call center skills, ability to handle high volume, and accurate data entry for demographics and insurance details.

Qualifications

• One year of call center customer service experience preferred.
• Work-from-home requirement within 60 miles of an HCA hospital.

Responsibilities

• Answer incoming calls and schedule patient physician appointments in the registration system.
• Verify insurance and patient demographics.
• Inform patients of carriers that are out of network and provide Good Faith Estimates.

Skills

Call center experience

Job description

HCA Healthcare’s Parallon division is hiring a Patient Scheduling Call Center Agent to handle inbound calls, schedule appointments, verify insurance, and coordinate with physicians’ offices. This is a full-time, work-from-home role within 60 miles of an HCA hospital, with CST schedules and comprehensive on-boarding.

The position requires strong call center skills, ability to handle high volume, and accurate data entry for demographics and insurance details.