Physician Office Scheduler Onsite

HCA Healthcare; Columbia Township (MO); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Medical benefits

401(k) match

Tuition assistance

Job summary

HCA Healthcare seeks a Physician Office Scheduler to manage patient appointments, verify insurance, and coordinate with physician offices. The role requires handling calls, updating scheduling systems, and ensuring accurate demographics and pre-cert/authorization data where needed.

The position is onsite five days a week with a schedule from 8:30 AM to 5:00 PM, based in Savannah, GA. Potential for future hybrid arrangements may arise as we progress.

Qualifications

• One year of related experience preferred.
• Previous patient scheduling experience preferred.
• Proficiency in Microsoft Office applications and others as required.

Responsibilities

• Answer incoming calls in a timely and professional manner.
• Schedules all patient appointments for physician practices including cancellations and changes.
• Insurance verification and verification of patient demographics.
• Inform physician office staff or patient of testing requirements and scheduling details.
• Ensure accuracy and completeness in the scheduling module.

Skills

Patient scheduling

Microsoft Office

Phone etiquette

Job description

This position is ONSITE 5 days a week! Schedule: Monday through Friday from 8:30 AM to 5:00 PM. NO weekends! Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family!

What qualifications you will need

The Physician Office Scheduler is responsible for answering incoming phone calls, scheduling patient appointments in the registration system, insurance verification, routing calls and communicating to the appropriate department or physician offices.

In this role you will

• Answer incoming calls in a timely and professional manner
• Schedules all patient appointments for physician practices including cancellations and changes
• Insurance verification and verification of patient demographics
• Select accurate insurance carrier plans and informs the patient of any carrier that is out of network
• Provides Good Faith Estimates (GFE) upon patient request
• Inform the physician office staff or patient of any testing requirements according to the
• instructions and queries in the scheduling module
• Ensure that any edits are performed in the scheduling module
• Ensure all required information is accurate and complete in the scheduling module
• Work closely with the physician office staff to ensure that pre-cert/authorization numbers are entered in the scheduling or registration system as needed
• Select the correct patient medical record number consistently
• Utilize appropriate method/tool to communicate with Physician offices as necessary

Qualifications

• One year of related experience highly preferred
• Previous patient scheduling experience highly preferred
• Proficiency in Microsoft Office applications and others as required
• Schedule: 8:30 am to 5 pm EST: Monday to Friday
• Position is located in Savannah GA - will be working onsite with the possibility of a hybrid position in the coming months

Benefits

Parallon offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn More About Employee Benefits

Note: Eligibility for benefits may vary by location.

Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.