Physician Office Scheduler Onsite

HCA Healthcare; Savannah (GA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical, prescription drug, dental, &

Vision & behavioral health

401(k) with match

Tuition assistance & education support

Job summary

HCA Healthcare is seeking a Physician Office Scheduler in Savannah, GA to work onsite Monday through Friday 8:30 AM to 5:00 PM. You will answer calls, schedule patient visits in the registration system, verify insurance, and coordinate with physician offices to ensure smooth patient flow.

The ideal candidate has 1 year of scheduling experience, proficiency with Microsoft Office, and comfort using scheduling modules. Hybrid work may be considered later as the team evolves.

Qualifications

• One year of related scheduling experience preferred.
• Previous patient scheduling experience preferred.
• Proficiency in Microsoft Office applications.
• Schedule: 8:30 am to 5 pm EST, Monday to Friday
• Onsite in Savannah, GA; hybrid potential later.

Responsibilities

• Answer incoming calls in a timely and professional manner.
• Schedule all patient appointments for physician practices, including cancellations and changes.
• Insurance verification and verification of patient demographics.
• Inform patients about in- and out-of-network carrier plans.
• Provide Good Faith Estimates (GFE) upon request.
• Enter testing requirements and queries in the scheduling module.
• Ensure edits and complete information in the scheduling module.
• Coordinate with physician office staff for pre-cert/authorization numbers.
• Identify correct patient medical record numbers consistently.
• Communicate with physician offices as needed.

Skills

Scheduling experience

Microsoft Office

Phone etiquette

Tools

Scheduling system

Job description

This position is ONSITE 5 days a week! Schedule: Monday through Friday from 8:30 AM to 5:00 PM. NO weekends!

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family!

What qualifications you will need:

The Physician Office Scheduler is responsible for answering incoming phone calls, scheduling patient appointments in the registration system, insurance verification, routing calls and communicating to the appropriate department or physician offices.

In this role you will:

• Answer incoming calls in a timely and professional manner
• Schedules all patient appointments for physician practices including cancellations and changes
• Insurance verification and verification of patient demographics
• Select accurate insurance carrier plans and informs the patient of any carrier that is out of network
• Provides Good Faith Estimates (GFE) upon patient request
• Inform the physician office staff or patient of any testing requirements according to the
• instructions and queries in the scheduling module
• Ensure that any edits are performed in the scheduling module
• Ensure all required information is accurate and complete in the scheduling module
• Work closely with the physician office staff to ensure that pre-cert/authorization numbers are entered in the scheduling or registration system as needed
• Select the correct patient medical record number consistently
• Utilize appropriate method/tool to communicate with Physician offices as necessary

Qualifications:

• One year of related experience highly preferred
• Previous patient scheduling experience highly preferred
• Proficiency in Microsoft Office applications and others as required
• Schedule: 8:30 am to 5 pm EST: Monday to Friday
• Position is located in Savannah GA - will be working onsite with the possibility of a hybrid position in the coming months

Benefits

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn More About Employee Benefits

Note: Eligibility for benefits may vary by location.

Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual. - Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.