Remote Phone Support Specialist

Always Answer, Inc.; Duncanville, Northern (TX, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Always Answer, Inc. is seeking a dependable Remote Telephone Service Representative to join our responsive, client-focused team. You will be the first point of contact, answering calls, providing accurate information, and resolving issues with professionalism and courtesy.

This is a true work-from-home role (not telemarketing). Candidates must demonstrate strong communication, meticulous attention to detail, a minimum typing speed of 25 WPM, and the ability to maintain a drug-free workplace

Qualifications

• Strong attention to detail and commitment to customer satisfaction.
• Minimum typing speed of 25 words per minute.
• Ability to communicate effectively and professionally with clients.

Responsibilities

• Handle customer inquiries via phone in a courteous and professional manner.
• Provide accurate information to clients, maintaining a customer-service-driven approach.
• Ensure proper documentation and data entry after each interaction.
• Maintain exceptional attendance and punctuality.
• Uphold professional phone etiquette and a positive attitude.
• Adhere to company policies, including maintaining a drug-free work environment.

Skills

Typing 25 wpm

Customer service

Professional communication

Job description

Always Answer, Inc. is seeking a dependable Remote Telephone Service Representative to join our responsive, client-focused team. You will be the first point of contact, answering calls, providing accurate information, and resolving issues with professionalism and courtesy.

This is a true work-from-home role (not telemarketing). Candidates must demonstrate strong communication, meticulous attention to detail, a minimum typing speed of 25 WPM, and the ability to maintain a drug-free workplace