Remote Phlebotomy Operations Leader — National Network

Remote; San Francisco (CA); Remote; USD 86,000 - 96,000; Full time

Benefits offered by this job

Medical benefits

Family leave

Equity options

401(k) match

Parental leave

Latest hardware

Job summary

BillionToOne is seeking a Phlebotomy Operations Specialist to scale our national phlebotomy network supporting Unity prenatal testing. This remote, full-time role sits at the nexus of operations, scheduling, and vendor management, collaborating with sales, contracts, and operations to keep patient care seamless.

The ideal candidate will manage IOP and PSC phlebotomists, coordinate PSC launches, and own onboarding, credentialing, and inventory across sites while traveling up to 25% as needed.

Qualifications

• Experience in phlebotomy operations, healthcare staffing, or vendor management (healthcare/diagnostics industry preferred).
• Proven ability to manage multiple priorities across a distributed, national network.
• Strong organizational skills with comfort owning scheduling and logistics at scale.
• Clear, proactive communicator who works well cross-functionally with sales, contracts, and operations teams.
• Comfortable working with data and operational metrics to track network performance.
• Willingness to travel up to 25% to help set up and launch new PSCs.

Responsibilities

• Recruit, place, and manage In-Office Phlebotomists (IOP) on a national scale.
• Recruit, place, and manage PSC-based phlebotomists across our growing site network.
• Support the setup of new Patient Service Centers (PSC), including site identification, staffing, and readiness for launch.
• Build and maintain relationships with phlebotomy vendors and site partners nationwide.
• Own the scheduling process for both IOP and PSC phlebotomists, ensuring consistent coverage and minimal service gaps.
• Manage end-to-end onboarding for new phlebotomists, including credentialing, training coordination, and compliance documentation.
• Manage phlebotomy supply inventory across sites (draw kits, PPE, shipping supplies, etc.).
• Monitor stock levels and coordinate replenishment to prevent disruptions to draw operations.
• Serve as the operational point of contact for the Sales team on all phlebotomy-related needs for the NIPT product line.
• Ensure timely, accurate responses to sales inquiries regarding phlebotomy coverage and site status.
• Deliver best-in-class support that reflects BillionToOne's patient-first mission.

Skills

Phlebotomy operations

Vendor management

Scheduling

Data analysis

Cross-functional teamwork

Education

Bachelor's degree

Tools

Salesforce

Job description

BillionToOne is seeking a Phlebotomy Operations Specialist to scale our national phlebotomy network supporting Unity prenatal testing. This remote, full-time role sits at the nexus of operations, scheduling, and vendor management, collaborating with sales, contracts, and operations to keep patient care seamless.

The ideal candidate will manage IOP and PSC phlebotomists, coordinate PSC launches, and own onboarding, credentialing, and inventory across sites while traveling up to 25% as needed.