Remote Phlebotomy Network Ops Specialist

BillionToOne Inc.; Menlo Park (CA); Remote; USD 86,000 - 96,000; Full time

Benefits offered by this job

Town Hall meetings

Medical benefits

Family bonding leave

Fertility benefits

401k match

Generous PTO

Job summary

BillionToOne Inc. seeks a Phlebotomy Operations Specialist to manage a national network of phlebotomists for Unity prenatal (NIPT) testing. This remote, full-time role connects Sales Operations, the phlebotomy network, and patients, building a scalable implementation across the country.

The ideal candidate will coordinate scheduling, onboarding, and vendor relationships while traveling up to 25% to setup new PSCs and launch sites.

Qualifications

• Experience in phlebotomy operations or healthcare staffing.
• Ability to manage multiple priorities across a national network.
• Strong organizational skills and scheduling/logistics ownership at scale.
• Clear, proactive communicator across sales, contracts, and operations.
• Comfort with data/metrics to track network performance.
• Bachelor's degree or equivalent experience required.

Responsibilities

• Recruit, place, and manage In-Office Phlebotomists (IOP) on a national scale.
• Recruit, place, and manage PSC-based phlebotomists across our growing site network.
• Support the setup of new Patient Service Centers (PSC), including site identification, staffing, and readiness for launch.
• Build and maintain relationships with phlebotomy vendors and site partners nationwide.
• Own the scheduling process for both IOP and PSC phlebotomists, ensuring consistent coverage and minimal service gaps.
• Manage end-to-end onboarding for new phlebotomists, including credentialing, training coordination, and compliance documentation.
• Manage phlebotomy supply inventory across sites (draw kits, PPE, shipping supplies, etc.).
• Monitor stock levels and coordinate replenishment to prevent disruptions to draw operations.
• Serve as the operational point of contact for the Sales team on all phlebotomy-related needs for the NIPT product line.
• Ensure timely, accurate responses to sales inquiries regarding phlebotomy coverage and site status.
• Deliver best-in-class support that reflects BillionToOne's patient-first mission.

Skills

Phlebotomy operations

Healthcare staffing

Vendor management

National scheduling

Data & metrics

Travel up to 25%

Education

Bachelor's degree or equivalent

Tools

Salesforce

Job description

BillionToOne Inc. seeks a Phlebotomy Operations Specialist to manage a national network of phlebotomists for Unity prenatal (NIPT) testing. This remote, full-time role connects Sales Operations, the phlebotomy network, and patients, building a scalable implementation across the country.

The ideal candidate will coordinate scheduling, onboarding, and vendor relationships while traveling up to 25% to setup new PSCs and launch sites.