Mobile Phlebotomy Lead – Patient Services & Field Ops

Natera; San Antonio (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

Natera is seeking a Mobile Patient Services Specialist Team Lead to oversee the Phlebotomy Solutions team, ensuring top-tier patient care coordination and operational efficiency. The role includes supervising phlebotomists, coordinating audits, and supporting cross-functional operations while traveling up to 50% to audits and trainings.

The ideal candidate will have 5+ years phlebotomy experience with leadership capabilities, a state-registered Phlebotomy Certificate, and strong

Qualifications

• High school diploma or GED required.
• Minimum 5 years of phlebotomy experience; supervisory/leadership experience preferred.
• Phlebotomy certificate required per state regulations.

Responsibilities

• Coordinate and execute audits; conduct regular quality checks on patient coordination, specimen documentation, and communication logs (MPX).
• Provide daily support to Phlebotomy Solutions team; supervise and develop phlebotomists across locations; handle recruitment and training.
• Ensure compliance with specimen handling protocols and EMR documentation; mitigate issues impacting operations; oversee supplies and travel for venipuncture.

Skills

Leadership

Mentorship

Problem solving

Time management

Communication

Education

High school diploma or GED

Phlebotomy Certificate

Tools

EMR documentation

MPX platform

Job description

Natera is seeking a Mobile Patient Services Specialist Team Lead to oversee the Phlebotomy Solutions team, ensuring top-tier patient care coordination and operational efficiency. The role includes supervising phlebotomists, coordinating audits, and supporting cross-functional operations while traveling up to 50% to audits and trainings.

The ideal candidate will have 5+ years phlebotomy experience with leadership capabilities, a state-registered Phlebotomy Certificate, and strong