Remote Pharmacy Technician - Prior Authorization Specialist

ITAC Solutions; Opelika (AL); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Fully remote work

Onsite training for 1 week

Job summary

ITAC Solutions is seeking a Pharmacy Technician (CPhT or ExCPT) for a fully remote role that supports prior authorization decisions. You will review requests, verify required clinical information, and serve as the primary contact for members, pharmacies, and provider offices, while upholding HIPAA and compliance.

This position is ideal for experienced technicians coming from retail, hospital, or pharmacy benefits environments who can interpret criteria and escalate when needed, with training

Qualifications

• CPhT or ExCPT certification required.
• Experience reviewing prior authorization requests.
• Background in retail, hospital, or pharmacy benefits.
• Strong medication knowledge and ability to interpret criteria.
• Excellent customer service and meticulous documentation.

Responsibilities

• Review incoming prior authorization requests and confirm required clinical information.
• Serve as primary contact for members, pharmacies, and provider offices.
• Process approvals when requests meet established criteria.
• Escalate requests requiring clinical judgment to a pharmacist or reviewer.
• Answer inbound calls, provide status updates, and explain benefit requirements.
• Review faxes, document interactions, and process cases accurately.
• Complete high-volume transactions while maintaining HIPAA and company compliance.

Skills

Prior authorization experience

Customer service

Attention to detail

Communication

HIPAA compliance

Pharmacy knowledge

Education

CPhT or ExCPT certification

Job description

ITAC Solutions is seeking a Pharmacy Technician (CPhT or ExCPT) for a fully remote role that supports prior authorization decisions. You will review requests, verify required clinical information, and serve as the primary contact for members, pharmacies, and provider offices, while upholding HIPAA and compliance.

This position is ideal for experienced technicians coming from retail, hospital, or pharmacy benefits environments who can interpret criteria and escalate when needed, with training