Remote Pharmacy Technician: Prior Authorization Specialist

NTT DATA Group Corporation; New Shoreham (RI); Remote; USD 23,000 - 32,000; Full time

Job summary

NTT DATA Services is seeking Pharmacy Technicians/CSR for a remote 1-year contract opportunity. Primary duties include taking Prior Auth inbound calls from providers, pharmacies, and members, and documenting reviews accurately while transferring complex questions to the pharmacist team.

Training runs for about six weeks; shifts CST, pay is $20 per hour. Certification preferred but not required; strong MS Office and medical terminology skills are valued.

Qualifications

• 2+ years in a high-volume healthcare or PBM/Prior Authorization call center.
• 2+ years with medical terminology and coding.
• 2+ years using MS Office daily (Outlook, Word, Excel, Teams).
• 1+ year as a pharmacy technician coordinating admin tasks.

Responsibilities

• Handle inbound Prior Authorization calls from providers, pharmacies and members.
• Document reviews completely and accurately in the system.
• Escalate complex questions to the pharmacist team as needed.
• Assist with outbound calls and processing Prior Auths via fax/ePA.

Skills

Healthcare call center

Medical terminology

MS Office usage

Pharmacy technician coordination

Education

High School diploma or GED

Tools

MS Office

Job description

NTT DATA Services is seeking Pharmacy Technicians/CSR for a remote 1-year contract opportunity. Primary duties include taking Prior Auth inbound calls from providers, pharmacies, and members, and documenting reviews accurately while transferring complex questions to the pharmacist team.

Training runs for about six weeks; shifts CST, pay is $20 per hour. Certification preferred but not required; strong MS Office and medical terminology skills are valued.