Remote Pharmacy Technician — Medication Adherence & PDC

MyCare Medical Group; United States; On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

Health, Vision, Dental, and Life insur

PTO Accrual and Holidays

401(k) retirement savings plan

Short-term and long-term disability

FSA and Life Assistance Program

Health Advocacy, Travel Assistance, My

Job summary

MyCare Medical Group in the United States is seeking a Clinical Operations Pharmacy Technician to support primary care physicians, clinics and patients by executing programs to improve health outcomes with a focus on prescription drugs and medication therapy.

The role emphasizes PDC adherence, coordination with pharmacies and payors, and proactive outreach to maintain medication synchrony. Bilingual English/Spanish is required; remote training onsite in FL will be provided.

Qualifications

• Data tracking for PDC gaps and outreach
• Knowledge of HEDIS medication adherence and insurance processing
• Pharmacy technician license/certification and bilingual ability

Responsibilities

• Data tracking (PDC gap lists) and moderately complex administrative tasks
• Make outbound and inbound calls
• Patient outreach to MyCare Medical members
• Collect medication history and identify barriers to adherence
• Ensure prescriptions are refilled and picked up on time
• Communicate with pharmacies regarding refills
• Utilize payor portals
• Review EMR alerts and PDC gap lists to initiate outreach
• Coordinate with retail and mail-order pharmacies for 100-day refills
• Flag clinical barriers to PCP for script adjustments

Skills

PDC tracking

Bilingual English/Spanish

HEDIS knowledge

Insurance processing

Call center experience

Analytical skills

Education

High School Diploma or equivalent

Pharmacy Technician Certification

Resident State Pharmacy Technician License OR National Certification

Tools

EMR systems

Job description

MyCare Medical Group in the United States is seeking a Clinical Operations Pharmacy Technician to support primary care physicians, clinics and patients by executing programs to improve health outcomes with a focus on prescription drugs and medication therapy.

The role emphasizes PDC adherence, coordination with pharmacies and payors, and proactive outreach to maintain medication synchrony. Bilingual English/Spanish is required; remote training onsite in FL will be provided.