Remote Certified Pharmacy Technician - Outbound Support

Onco360 Oncology Pharmacy; Woodridge (IL); Remote; USD 26,000 - 34,000; Full time

Benefits offered by this job

401k with match

Paid Time Off and Holidays

Tuition Reimbursement

Company paid benefits - life; and LTD/

Job summary

Onco360 Oncology Pharmacy is expanding its outbound phone support team. This remote role begins after an onsite training period in Woodridge, IL and offers starting pay of $22 per hour plus a $5,000 sign-on bonus for hires starting before December 28, 2026.

As a member of the outbound phone support team, you will assist health care providers and patients by phone, coordinate medication refills, liaise with insurance on claims, and be the primary contact for calls to patients and physicians.

Qualifications

• High school diploma or equivalent.
• 1+ year Pharmacy Technician experience.
• PTCB certification as required by state law.
• Registered Pharmacy Technician credential preferred.

Responsibilities

• Assist healthcare providers and patients by phone, answering questions and requests.
• Coordinate medication refill deliveries with patients and physician offices.
• Work with insurance companies regarding claims and prior authorizations.
• Serve as primary contact for calls to patients and physicians.

Skills

Interpersonal skills

Verbal communication

Customer service

Attention to detail

Time management

Education

High school diploma

Tools

PTCB Certification

Registered Pharmacy Technician

Job description

Onco360 Oncology Pharmacy is expanding its outbound phone support team. This remote role begins after an onsite training period in Woodridge, IL and offers starting pay of $22 per hour plus a $5,000 sign-on bonus for hires starting before December 28, 2026.

As a member of the outbound phone support team, you will assist health care providers and patients by phone, coordinate medication refills, liaise with insurance on claims, and be the primary contact for calls to patients and physicians.