Remote Inbound Pharmacy Tech - Patient Support

Onco360 Oncology Pharmacy; Woodridge (IL); Remote; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k with match

Paid Time Off and Holidays

Tuition Reimbursement

Company paid life and disability

Paid Volunteer Day

Floating Holiday

Referral Incentive

Sign-on Bonus

Job summary

Onco360 Oncology Pharmacy is hiring for Full Time inbound phone support, with remote work after an onsite training period in Woodridge, IL. Starting pay is $22.00 per hour with a $3.00/hour weekend shift differential, plus a $5,000 sign-on bonus for hires before December 28, 2026.

The role supports healthcare providers and patients by phone, handling refill coordination, insurance issues, and serving as the primary contact for callers.

Qualifications

• High school diploma or equivalent.
• Pharmacy Technician: 1+ years of experience.
• PTCB Certification.
• Registered Pharmacy Technician.

Responsibilities

• Assist health care providers and patients by phone; answering questions and requests.
• Coordinate medication refill deliveries with patients and physician office staff.
• Work with Insurance companies regarding rejected claims and prior authorizations.
• Serve as a primary contact for calls to patients and physicians.

Skills

Interpersonal skills

Verbal communication

Written communication

Customer service

Typing

Organization

Detail oriented

Medical terminology

Pharmacy terminology

Education

High school diploma or equivalent

Job description

Onco360 Oncology Pharmacy is hiring for Full Time inbound phone support, with remote work after an onsite training period in Woodridge, IL. Starting pay is $22.00 per hour with a $3.00/hour weekend shift differential, plus a $5,000 sign-on bonus for hires before December 28, 2026.

The role supports healthcare providers and patients by phone, handling refill coordination, insurance issues, and serving as the primary contact for callers.