Remote Pharmacy Technician - Customer Service & Eligibility

Conduent; Wyoming (OH); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Benefits from day one (medical, dental

Vision coverage

Paid time off and holidays

Paid training

Equipment provided

Career growth opportunities

No weekend

Job summary

Conduent is hiring a Pharmacy Technician Services Associate to support clients as the first point of contact. You will address account questions, resolve issues, and deliver excellent customer service.

This role emphasizes accuracy, scheduling, and helping customers navigate state eligibility programs. You will work within established processes, handle data entry, and collaborate with pharmacy operations to ensure timely order processing.

Qualifications

• Must have high school diploma or equivalent.
• Certified Pharmacy Technician required.
• Strong customer service and communication skills expected.

Responsibilities

• Provide first contact support for accounts via phone or chat.
• Enter client data into systems accurately.
• Assist with understanding rights and responsibilities related to appeals.

Skills

Customer service

Data entry

Communication

Problem solving

Education

High School Diploma or equivalent

Certified Pharmacy Technician

Job description

Conduent is hiring a Pharmacy Technician Services Associate to support clients as the first point of contact. You will address account questions, resolve issues, and deliver excellent customer service.

This role emphasizes accuracy, scheduling, and helping customers navigate state eligibility programs. You will work within established processes, handle data entry, and collaborate with pharmacy operations to ensure timely order processing.