Remote Pharmacy Tech: Prior Authorization Specialist

NTT Data Americas, Inc.; United States; Remote; USD 23,000 - 32,000; Full time

Job summary

NTT DATA Services is seeking Pharmacy Technicians/CSR for a remote one-year contract. Two shifts are available: Mon-Fri 11a-11p CST or 8a-8p CST, with training weeks prior. Pay rate is $20 per hour.

Primary duties include handling Prior Authorization calls and documenting reviews, escalating to pharmacists as needed. Role requires 2+ years in healthcare/PBM call centers, medical terminology, and MS Office proficiency; pharmacy technician coordination experience is valued.

Qualifications

• 2+ years of experience in a high-volume healthcare or PBM/Prior Authorization call center.
• 2+ years' experience with medical terminology and coding.
• 2+ years utilizing MS Office (Outlook, Word, Excel, Teams) on a daily basis.
• 1+ years' experience as a pharmacy technician coordinating activities in an administrative support function.
• Pharmacy Technician certification is preferred but not required at a state or national level.

Responsibilities

• Take Prior Auth inbound calls from providers, pharmacies, members, etc., with professional assistance.
• Maintain complete, timely and accurate documentation of reviews.
• Transfer clinical questions, escalations and judgement calls to the pharmacist team.
• Assist with outbound calls, process Prior Auths via fax and ePA, and respond to inquiries.

Skills

Healthcare call center experience

Medical terminology

MS Office proficiency

Pharmacy technician coordination

Education

High School Diploma or GED

Tools

MS Office Suite

Job description

NTT DATA Services is seeking Pharmacy Technicians/CSR for a remote one-year contract. Two shifts are available: Mon-Fri 11a-11p CST or 8a-8p CST, with training weeks prior. Pay rate is $20 per hour.

Primary duties include handling Prior Authorization calls and documenting reviews, escalating to pharmacists as needed. Role requires 2+ years in healthcare/PBM call centers, medical terminology, and MS Office proficiency; pharmacy technician coordination experience is valued.