Remote Pharmacy Tech Advocate for Patient Access & Care

Shields Health Solutions; Rhode Island; On-site; USD 25,000 - 39,000; Full time

Job summary

Shields Health Solutions is seeking a remote Patient Support Advocate - Pharmacy Technician licensed in Rhode Island. This role supports patients, providers, pharmacies and insurers by facilitating approvals, navigating claims, securing financial assistance, and promoting medication adherence.

As part of a collaborative healthcare team, you will manage prior authorizations, communicate with insurers, input data in pharmacy systems, and document patient interactions to improve access to

Qualifications

• 1+ year of Pharmacy Technician experience
• State-registered Rhode Island Pharmacy Technician license
• PTCB or NHA national certification
• High School Diploma or GED

Responsibilities

• Facilitate medication approvals with insurers.
• Assist patients with managing their pharmacy insurance claims.
• Support prior authorization requests and medication access.
• Research and secure financial assistance for high-cost copays.
• Communicate with patients by phone to support adherence and compliance.
• Collaborate with pharmacists and pharmacy liaisons to deliver coordinated care.

Skills

Pharmacy Technician

Patient advocacy

Insurance navigation

Communication skills

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Shields Health Solutions is seeking a remote Patient Support Advocate - Pharmacy Technician licensed in Rhode Island. This role supports patients, providers, pharmacies and insurers by facilitating approvals, navigating claims, securing financial assistance, and promoting medication adherence.

As part of a collaborative healthcare team, you will manage prior authorizations, communicate with insurers, input data in pharmacy systems, and document patient interactions to improve access to