Remote Pharmacy Refill Technician

Shields Health Solutions; Lorida (FL); Remote; USD 36,000 - 55,000; Full time

Job summary

Shields Health Solutions is seeking a Pharmacy Refill Technician to support pharmacy staff and liaisons. You will handle outbound patient calls, assist through the refill process, and maintain accurate data across systems to ensure timely medication delivery.

The role emphasizes compliance with privacy standards, collaboration with health system staff, and using Microsoft Office tools for documentation and communication.

Qualifications

• State-registered pharmacy technician required.
• 1+ year experience required; 5–8 years preferred.
• Solid computer skills including Outlook, Teams, Word, Excel, PowerPoint.

Responsibilities

• Place outbound patient refill calls and process refill requests.
• Coordinate medication refills and ensure correct days supply.
• Assist with claim adjudication and troubleshooting of reject codes.
• Maintain data across systems and document work accurately.
• Support pharmacy operations and protect patient confidentiality.

Skills

Phone skills

Interpersonal skills

MS Excel

MS Word

Data entry

Attention to detail

Confidentiality

Team player

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Shields Health Solutions is seeking a Pharmacy Refill Technician to support pharmacy staff and liaisons. You will handle outbound patient calls, assist through the refill process, and maintain accurate data across systems to ensure timely medication delivery.

The role emphasizes compliance with privacy standards, collaboration with health system staff, and using Microsoft Office tools for documentation and communication.