Remote Pharmacy Intake Technician – Data & Patient Care

American Oncology Network, Inc.; Fort Myers (FL); Remote; USD 22,000 - 42,000; Full time

Job summary

American Oncology Network, Inc. is seeking a Pharmacy Technician to support our remote team. You will place outbound and respond to inbound calls from patients, caregivers, and healthcare professionals about medications, adherence, and barriers, under supervision.

The role emphasizes data entry, help desk communication, and collaboration across clinics, with strong focus on HIPAA compliance, accuracy, and timely follow-up via phone, email, or portal.

Qualifications

• High school education required.
• Active/unrestricted Pharmacy Technician permit in state of residence; Florida permit desired.
• 2 years’ experience in specialty, retail, mail order, or hospital pharmacy as a pharmacy technician.

Responsibilities

• Place outbound calls and handle inbound calls to patients, caregivers, and professionals about medications and adherence.
• Document patient data accurately in CPR+, ONCO EMR, ORCA, and other systems; monitor daily inboxes.
• Provide back-up support for SP follow‑ups, PA/PAP, and claims adjudication; ensure HIPAA compliance.

Skills

Critical thinking

Time management

Organizational skills

Communication

Customer service

Remote work

Education

High school diploma

Tools

ONCO

ORCA

CPR+

Fresh Service

Job description

American Oncology Network, Inc. is seeking a Pharmacy Technician to support our remote team. You will place outbound and respond to inbound calls from patients, caregivers, and healthcare professionals about medications, adherence, and barriers, under supervision.

The role emphasizes data entry, help desk communication, and collaboration across clinics, with strong focus on HIPAA compliance, accuracy, and timely follow-up via phone, email, or portal.