Remote Pharmacy Intake Specialist

American Oncology Network, Inc.; Florida; Hybrid; USD 22,000 - 42,000; Full time

Job summary

American Oncology Network, Inc. is seeking a Pharmacy Technician for a remote role supporting patient care nationwide. You will perform data entry, documentation, and navigation across CPR+/ORCA, ONCO EMR, and related systems, ensuring accurate patient information and timely order creation.

The position emphasizes pharmacy help desk activities, order follow-ups, and collaboration with clinics and physicians. Requires completion of licensure and prior pharmacy technician experience.

Qualifications

• High school education required.
• Active/Unrestricted Pharmacy Technician permit in the state of residence; willing to obtain Florida permit if applicable.
• Two years' experience in specialty, retail, mail order, or hospital pharmacy as a pharmacy technician.

Responsibilities

• Data entry and accurate documentation in CPR+/ORCA and related systems.
• Handle pharmacy helpdesk tickets via Fresh Service and Rx platforms.
• Follow-up on specialty pharmacy orders and PA/PAP/BV processes.
• Provide customer-focused call center communication and interdepartmental support.
• Ensure HIPAA compliance and SOP adherence.

Skills

Data entry

Documentation

Communication

Customer service

MS Office

Onco/ORCA/CPR+

Education

High school education

Active/Unrestricted Pharmacy Technician permit (state of residence)

Tools

Fresh Service

CPR+

ONCO EMR

ORCA

Job description

American Oncology Network, Inc. is seeking a Pharmacy Technician for a remote role supporting patient care nationwide. You will perform data entry, documentation, and navigation across CPR+/ORCA, ONCO EMR, and related systems, ensuring accurate patient information and timely order creation.

The position emphasizes pharmacy help desk activities, order follow-ups, and collaboration with clinics and physicians. Requires completion of licensure and prior pharmacy technician experience.