Remote Pharmacy Engagement Technician

ExactCare Pharmacy; Northern (KY); Hybrid; USD 36,000 - 60,000; Full time

Benefits offered by this job

Medical/dental/vision coverage

Flexible spending

Company-paid life insurance & short‑/‑

401(k)

Paid Time Off

Paid holidays

Job summary

AnewHealth is seeking Pharmacy Technicians for our Patient Engagement team. This remote, phone-based role focuses on resolving inbound patient questions and coordinating with physicians and facilities to ensure high-quality care.

You will work in a closed-door environment, maintain patient records with confidentiality, and support pharmacists and other professionals to serve patients effectively.

Qualifications

• High school diploma or GED required; must be certified with PTCB or NHA and maintain current certificate.
• Must maintain a pharmacy technician registration with State Board of Pharmacy.
• 18+ years of age; prior pharmacy experience preferred.

Responsibilities

• Answer high-volume inbound calls from patients and resolve questions.
• Collect on patient balances when due.
• Maintain patient records with confidentiality.
• Serve as liaison between clinicians and other medical professionals.
• Assist pharmacists and technicians to ensure excellent patient care.
• Provide phone-based support and back-up during high volume periods.
• Adhere to state and federal regulations in all communications.

Skills

Remote/phone-based work

Independent/self-motivated

Computer skills

Customer service

Pharmacy knowledge

Prescription processes

Prioritization

Confidentiality

Passion to help people

Documentation & compliance

Education

High School diploma/GED

PTCB/NHA certification

Pharmacy technician registration

Tools

NA

Job description

AnewHealth is seeking Pharmacy Technicians for our Patient Engagement team. This remote, phone-based role focuses on resolving inbound patient questions and coordinating with physicians and facilities to ensure high-quality care.

You will work in a closed-door environment, maintain patient records with confidentiality, and support pharmacists and other professionals to serve patients effectively.